Joyce Anne Fulgar

WORK EXPERIENCE INSIDE SALES SPECIALIST Mpower Energy January 2024 - Present Proven track record of driving revenue growth through strategic telemarketing efforts Demonstrated ability to engage both warm and cold leads, qualify prospects, and close deals efficiently within a single call Joyce Fulgar LEAD GEN / MANAGER / REVA / VIRTUAL ASSISTANT / SMM 253 Constantino Compound, Purok 3, Brgy. Butong, Cabuyao City, Laguna 4025 Philippines-facebook.com/jajajamyeon PROFILE Seasoned professional with a rich and diverse background spanning various industries, renowned for driving business growth and fostering brand excellence. With a keen eye for detail and a commitment to quality, I excel in the meticulous qualification and nurturing of leads, ensuring that only the most promising prospects are pursued. My expertise extends to the development and implementation of tailored sales strategies, honed to meet the unique needs and preferences of customers, thereby enhancing satisfaction and maximizing conversion rates. EDUCATION HISTORY Bachelor of Science in Secondary Education Major in English Pamantasan ng Cabuyao - Undergraduate of BSED Major in English - Gained extensive training and successfully accomplished all courses for teaching. Exceptional communication skills, delivering persuasive sales pitches tailored to individual customer needs Proficient in objection handling, overcoming hesitations, and building rapport to foster long-term customer relationships Skilled in utilizing CRM software for accurate documentation, reporting, and performance analysis Committed to exceeding sales targets while providing exceptional customer service and maintaining professionalism LEAD MANAGER Hometown Homebuyers October 2022 - Dec 2023 Networking and Relationship Building: Established and maintained a robust network of contacts, crucial for lead generation and business development. Lead Qualification: Ensured that leads meet the company’s stringent criteria, assessing factors like financial capacity and interest level to guarantee quality prospects. Lead Nurturing: Dedicated to nurturing leads over time, employing strategies to maintain engagement and interest in the company’s services. Sales Strategy Development: Developed and implemented sales strategies tailored to address the unique needs and preferences of potential customers, enhancing customer satisfaction and conversion rates. Analytics and Optimization: Analyzed key performance metrics to refine and optimize company operations, driving efficiency and effectiveness in business processes. Revenue Growth and Brand Reputation: Instrumental in growing the customer base, increasing revenue, and building a strong brand reputation in the local market, contributing to the company’s long-term success. HYBRID COLD TEXTER AND CALLER (LEAD GENERATION SPECIALIST) Padly May 2021 - October 2023 SKILLS Proficient in email and phone handling Strong data analysis and reporting abilities Excellent communication and interpersonal skills Advanced proficiency in Microsoft Excel and CRM software Vendor and distributor management expertise Social Media Management / Marketing Customer Relations Management Lead Qualification: Assessment, Evaluation Lead Nurturing: Engagement, Relationship-building Sales Strategy Development: Tailoring, Implementation Analytics and Optimization: Analysis, Optimization Revenue Growth and Brand Reputation: Growth, Reputation-building Executive Assistant Skills: Communication, Organization Account and Data Entry Analysis: Data Management, Analysis Qualifying Leads: Responsible for qualifying leads to ensure they meet the company's criteria for potential customers, involving evaluation of their level of interest, financial capacity, and other relevant factors. Lead Generation Strategy Implementation: Tasked with developing and implementing strategies that attract potential customers to the company's offerings, understanding the target audience, identifying effective lead generation channels, and creating compelling marketing campaigns. Lead Nurturing: Dutifully nurtured leads by building relationships over time through regular communication and follow-up, providing valuable information and resources, and addressing any concerns or questions related to the company's offerings. Customer Base Growth and Revenue Enhancement: Critical in aiding the company's growth in customer base and revenue increase by developing effective strategies, building strong relationships, and consistently delivering value to potential customers. EXCUTIVE ASSISTANT (REMOTE) Blitz Broker June 2020 - September 2021 Reviews, drafts, and responds to e-mails sent by possible business partners and etc. Schedules appointments and callbacks. Manages meeting details Organizes business documents and business records SOCIAL MEDIA CONTENT MANAGER & MARKETING HEAD (REMOTE) EasyPay Fintech Ltd. HK April 2020 - March 2022 Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Setting, monitoring and reporting on team goals Identifies opportunities to reach new market segments and expand market share ACCOUNT AND DATA ENTRY ANALYST Word-2-Kindle November 2018 - March 2020 Managed emails and calls, ensuring prompt responses and resolution of queries. Handled sales channels and processed orders efficiently to boost sales. Tracked sales data and online feedback for market insights. Prepared sales reports by compiling and analyzing data. Communicated effectively with vendors and distributors to optimize operations.