Joyce Amoroso Amistoso

Hi! I’m Joyce, a dedicated virtual assistant with 2 years of experience specializing in bookkeeping and administrative support. I hold XERO and QuickBooks ProAdvisor certifications, which have allowed me to efficiently assist clients across industries including construction, plumbing, electrical, and roofing companies in Australia. My passion lies in helping businesses streamline their administrative processes so they can focus on growth and core operations.

Over the years, I have developed a strong skill set in managing both financial and operational tasks. I am proficient with accounting software like Xero and QuickBooks, and I have hands-on experience with payroll processing, accounts payable and receivable, and financial reporting. Additionally, I am experienced in handling customer service, client onboarding, supplier and subcontractor payments, and even cold calling when required.

I am also highly skilled in using project and task management tools such as ServiceMate, SimPRO, Tradify, Monday.com, Asana, and Trello. These tools have allowed me to coordinate multiple tasks seamlessly, ensure deadlines are met, and maintain clear communication with teams and clients. I have also managed email and calendar systems, organized meetings, and provided ad-hoc administrative support to help businesses operate smoothly and efficiently.

What sets me apart is my combination of technical expertise, attention to detail, and proactive problem-solving approach. I pride myself on being reliable, organized, and adaptable, which enables me to handle multiple responsibilities simultaneously while maintaining accuracy and timeliness. I enjoy learning new tools and processes, and I am always looking for ways to improve efficiency and provide more value to the teams I support.

Being a virtual assistant is more than just a job for me—it’s an opportunity to make a meaningful impact on businesses by freeing up their time, reducing administrative burdens, and supporting them in achieving their goals. I take pride in delivering high-quality work, building strong relationships with clients, and contributing to the overall success of the organizations I work with.

I am excited to continue growing my expertise and to support businesses in optimizing their operations. If you are looking for a committed, skilled, and proactive virtual assistant who can handle bookkeeping, administrative tasks, and more, I am ready to bring my experience and dedication to your team.