Joy Onyemepu

You truly deserve quality and LOYAL customers for your business growth and expansion.

A professional with over 5+years in customer service and sales representative on your team having worked for a notable Financial Institution with over 20,000 customer inquiries resolved, collaborated with the sales team to boost sales and customer acquisition by 90% resulting in revenue increase, customer retention and customer success, BE ASSURED that the rate of customer satisfaction, scheduling valuable appointments, generation and nurturing of quality leads to become loyal customers in your company is bound to increase relationship management, helping customers scale through their complaints, inquiries and feedback session with ease.

I am Joy a proactive, eloquent and result-driven customer service and sales representative. I contributed to the growth of the company I have worked with by converting cold leads to loyal customers, improved on awakening customers who were sleeping giants, thoroughly resolved customers concerns on company products and services by 90% and retained customers.

Why Choose Me

Expertise: I specialize in giving satisfactory result and positive print of perfection with little or no supervision to increase productivity.

Tailored Solution: I think out of the box to give solutions to concerns which in turn gives me a great level of contentment.

Collaborative Approach: I collaborate closely with your team to understand your operations and identify the unique workflow of your business.

Tech Savvy: I stay up to date with the latest tools and technology enabling me to submit simplified options in order to enhance growth.

Efficiency: You will observe great team achievement, reduced training time and little or zero errors.

I am proficient with the following tools:

✅Google workspace

✅Slack

✅Calendly

✅Apollo

✅Fresh desk

✅Microsoft team

✅HubSpot

✅Zendesk

✅Open phone

✅Mail chimp

Let's work together to achieve the dream goal of your company expansion through formidable alliance

HIRE ME now to benefit from my knowledge wealth of expertise or simply send a direct message on Upwork for a healthy work life.

I look forward to working with you.

Cheers,

Joy