Joy N Jacob

Hi there! I’m Joy, a versatile professional with expertise in Data Analysis, Sales, Customer Service, Social Media Management, and Virtual Assistance. I’m passionate about delivering value through data-driven insights, creative strategies, and customer-focused solutions that help businesses grow and operate efficiently. Here’s how I can support your business:

Data Analysis (Excel, Power BI, Tableau, SQL):

I turn raw data into actionable insights to optimize decision-making and improve business outcomes. Whether it's using Excel for detailed reports or Power BI/Tableau for interactive dashboards, I help clients visualize and understand their data.

Sales Expertise:

With experience in telesales, cold calling, and lead generation, I specialize in building strong client relationships and consistently exceeding sales targets by offering tailored solutions that meet customer needs.

Social Media Management:

I develop and execute social media strategies to increase engagement and grow brand presence. My work includes content creation, campaign management, and audience growth across platforms, helping businesses stand out in the digital space.

Virtual Assistance:

I offer comprehensive virtual assistance services, including calendar management, email correspondence, data entry, and administrative support, to keep your business running smoothly and efficiently.

Customer Service:

I’m dedicated to providing top-notch customer service, resolving inquiries, and ensuring client satisfaction through a personalized and attentive approach.

Skills:

Data Analysis (Excel, Power BI, Tableau, SQL)

Lead Generation & Cold Calling

Virtual Assistance (Admin Support, Scheduling, Data Entry)

Social Media Strategy & Content Creation

Customer Relationship Management (CRM)

Team Collaboration & Problem Solving

I’m ready to work with you and help your business thrive. Contact me today, and let’s discuss how I can assist you with your next project!