About
- Fluent in English
- 9 years Customer Service in the BPO/IT industry
- Troubleshooting skills for MS Office, WinXP, Win7, Citrix, CA Service Desk,
- Active Directory, Go To Assist, In Contact, Remedy, Oracle Live Help (Chat), Symantec Antivirus issues, Adobe , MS Office Communicator
- Proficient in written and oral communication
- Proficient in basic Microsoft programs
- Has knowledge in basic editing
- Can work well under pressure