Joy Lavapiez

Bringing the best service and high standard of customer satisfaction are my expertise for almost 5 years of experience. I had been cultivated the "Customer Relationship Management, Email Management, and Administrative Sales Support in my previous job in random industries wherein I encountered and handled various complex problems, complaints and concerns with different nationalities in a professional and polite manner. I am also self-motivated and dedicated with the ability to work smart to ensure excellent customer support is provided. The following are the highlights of my qualifications:

• Awarded as one of the outstanding sales professional in attaining 167% Billed target in leading telecommunication company in the Philippines.

• Continuously achieving the 100% delivery performance and giving great customer service to our main customer.

• Possessing complementary skills in areas such as sales, project coordination, and team collaboration.

• Capable in resolving customer issues, complaints and commending product knowledge and the know-how.

• Email Management

• Organized in filing and keeping confidential documents and customer order database.

• Goal oriented, willingness and eagerness to learn new things with the "never-say-die" attitude.

My proven dedication to optimizing administrative support, customer service and sales success, along with my exceptional communication, problem-solving, and organisation talents, will contribute immensely to the success of the company and my client.

Looking forward and excited to work with you soon.