Joy Kenneth

I am an Administrative and Customer Support Specialist with 10 years of remote experience. I’ve successfully managed executive calendars, handled 400+ weekly emails, and resolved 40–60 daily support tickets using tools like Zendesk, Trello, Asana, and Google Workspace.

I’m skilled in multitasking across admin support and customer service, whether it’s organizing meetings, managing inboxes, or resolving client issues with empathy and speed. I helped cut customer cancellations and improved service quality through better workflows.

I also have experience in inventory coordination, maintaining stock accuracy and reducing fulfillment delay's. I'm tech savvy, reliable, and always focused on helping teams run smoother and customers feel heard.