Joy Ann Soriano

 I am a Data Entry Expert, E-commerce Virtual Assistant, and Customer Service Specialist. I am an experienced Call Center Representative and a Specialist for 6 years. I am detail-oriented and organized. I can communicate with the clients through phone, live chats, and email. Inbound/Outbound call, Email/Live Chat support, Virtual Assistant, Shipping, Sales, Basic Device Troubleshooting, and RMA were just a few of my work experiences. I am knowledgeable with Zendesk, Shopify, Amazon, Adobe Photoshop, Canva, Google Docs, ShipStation, Microsoft Office Suite and am still eager to learn more tools to get the job well done. I can work with less supervision and reliability as a have worked graveyard and day shifts. I am passionate about my job and always seek personal and professional growth. ​Has good interpersonal skills and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. I have a strong experience in working closely with the founders and CEO of my previous job. Can work both independently and as a team member.