Jovita I Ifeoma

My name is Jovita, I’m a sales professional with experience in appointment setting, B2B sales, customer support, and non-traditional lending. With 5years in sales and client-facing roles, I’ve developed strong skills in lead generation, relationship building, and closing deals. My background includes working in high-volume environments, handling objections, and optimizing outreach strategies to drive results. I’m passionate about connecting with clients, understanding their needs, and delivering tailored solutions.

As a Lead generation specialist and a Sales Agent

I focused on helping clients secure non-traditional loans tailored to their financial needs. My role involved prospecting potential borrowers, qualifying leads, and guiding them through the lending process. I worked closely with individuals and businesses looking for alternative financing options, ensuring they understood the terms and benefits of our loan products.

Additionally, I handled objections, built strong client relationships, and collaborated with the underwriting team to ensure smooth loan approvals.

As a Customer Support Specialist

my primary role was to assist clients by addressing their inquiries, resolving issues, and ensuring a positive customer experience. I handled incoming calls, emails, and chats, providing accurate information and solutions tailored to each customer’s needs.

I also played a key role in troubleshooting problems, processing requests, and guiding customers through company services or policies. Effective communication, patience, and problem-solving were essential in ensuring customer satisfaction and maintaining strong client relationships. Additionally, I collaborated with other departments to escalate complex issues and improve overall service efficiency.

As an Appointment Setter and Email Strategist

my role was to reach out to potential clients, qualify leads, and schedule meetings for the sales team. I conducted cold calls, followed up with prospects, and ensured they were a good fit for our services. My focus was on maintaining a high volume of outbound calls while building rapport and handling objections effectively.

As an Email Strategist, I crafted and optimized email campaigns to engage prospects and increase appointment bookings. This included writing compelling outreach messages, segmenting email lists, and analyzing response rates to refine strategies. My goal was to maximize conversions by personalizing communication and ensuring follow-ups were timely and effective.

Overall I would say that all my skills and experience has groomed me to thrive in any Sales and Customer Service role and would love an opportunity to discuss more about it.