JOSIE
Caroro
EXPERIENCE
CUSTOMER SUPPORT
AGENT
ABOUT ME
Seeking to obtain a position that will
enable me to use my strong organizational
skills and ability to work well with others.
OBJECTIVE
To be able to achieve professional growth
and utilizing my skills, knowledge,
experience and ability to work with
people.
CONTACT ME--
MY REFERENCES
Mavelle Sanchez
--Daren Depasucat
--Khryss Cruto-
DENTAL INSURANCE
VERIFICATION AGENT
MAY 2018FEB 2019
Worked as aInsurance Benefit Verification Agent for one
of the Top companies in the US: eAssist Dental Solutions.
Our top priority is to verify Dental Clinics Patient's
eligibility and benefits 2-days prior the appointment date.
To ensure smooth claims processing on the providers'
part.
SITEL (FORMERLY SYKES ASIA
INC.
MAY 2019 DEC 2020
Worked as a Customer Service Agent, mainly in
Finance department (Capital One).
APR 2021 AUG 2021
CONCENTRIX
Customer Support and fraud Analyst on Banking
and Finance Department.
NEXUS AUTO TRANSPORT
DEC 2021 JULY 2022
Worked as a Sales Representative and Dispatcher
to a Vehicle hauling transportation service.
Responsible for calling potential customers and
closing deals for a car transportation with minimal
customer support.
EDUCATION
MINDANAO STATE UNIVERSITY ILIGAN INSTITUTE OF
TECHNOLOGY
Electronics Engineering Technology
(August 2015 - April 2017)
Diploma in Electronics and Communication
Technology
June 2013 - March 2015
Bachelor of Science Engineering Technology
Management
August 2017 - June 2018
