Josie Caroro

With more than 2 years of experience as a Fraud Analyst at Concentrix and 2 years of experience as a Customer Services Representative on a Financial Account for Capital One at Sykes, one of the top rated BPO Companies both in US and Asian Countries. Rest assured that "Quality" is my top priority when it comes to your needs.

You can count on me when it comes to your Customer Support needs.

I have:

• Experience as a Hiring Manager at a Third-Party Amazon partnership firm.

• Experience in Customer Service such as:

a) Email Handling

b) Chat Support

c) Call Handling

• Good understanding of the computer tools

• Persuasive, English speaking skills, specialty sales, and customer care

• Skilled in time management, remotely organized

• Ability to resolve issues quickly, without supervision.