Joshua Sayson

He is a self driven and self-motivate individual who loves to collaborate to come up with a great ideas. He also have a 5 years experience in contact center catering customers from the US and the UK and handled multiple international account focusing mainly on customer service, sales and technical support. He is also a former Quality Assurance Specialist responsible in checking and monitoring calls from agent to see if they are following the process while providing great customer experience. He can also analyze and interpret data and provide insight to operation to improve the performance.