Experienced IT professional with a strong background in network and systems administration, technical support, and desktop support. Skilled in troubleshooting, system integration, and maintaining optimal network performance. Adept at managing both hardware and software issues with a focus on problem-solving and customer satisfaction. Proficient in a range of software tools and platforms, including Microsoft, Cisco, and security management systems. Seeking to leverage expertise in IT support and network management to drive efficiency and innovation in a dynamic organization.