Hi, I'm Joshua!
I'm a reliable and detail-oriented Customer Service Representative with over 3 years of experience in handling inbound and outbound calls, email support, live chat, and back-office tasks. I specialize in solving customer issues with patience, empathy, and clear communication.
I've worked with international clients in fast-paced environments, helping them with billing concerns, product inquiries, order processing, account management, and more. I'm also experienced in using tools like Salesforce, Siebel, Google Workspace, Microsoft 365, and CRM platforms.
Aside from customer support, I can assist with admin tasks, data entry, scheduling, and documentation. I'm a quick learner, a team player, and someone you can count on to get the job done with care and consistency.
If you're looking for someone who puts customers first, adapts quickly, and brings a positive attitude to your team—I’d love to work with you!