Joshua Enero

Joshua Enero My objective is to become associated with a company where I can utilize then knowledge and skills I had acquired from my previous working experiences relevant to the line of job, and develop my self for professional and personal growth while allowing me to contribute to the company's growth,success and reputation . CONTACT Skills Email Phone - - English Language . Address Purok 06 Mungo, Tuao, Cagayan, Philippines 3528 . . . . Computer Literacy . . . . . Work Experience Alorica | Languages Philippines Customer Service Representative | Sep.2019 - Jan .2021 . Retail Account -Take in incoming calls and assist ourcustomers with their concerns about their orders that they never received or not delivered, filling claims and disputes -Help them solve their issues in a timely manner. -Provide The Best Customer Service our Customers. Accenture Inc . | Philippines Customer Service Representative | Feb. 2021 - Mar.2022 TeleCommunications Account -Take in incoming calls and assist our customers with their concerns about their phone bills, phone service, and technical issues with their phones English . . . -Help them solve their issues in a timely manner. -Provide The Best Customer Service our Customers. Trip .com Group Customer Service Representative | Mar. 2022 - Jun .2022 Travel Account -Take in incoming calls and assist our customers with their concerns about their flights, chage flight dates, cancel flight, assit them with adding baggage allowance, and assist them with filling claims for cancelled flights and lost baggages -Help them solve their issues in a timely manner. -Provide The Best Customer Service our Customers. Iqor | Philippines Customer Service Expert | Jun . 2022 - April 2023 TeleCommunications Account -Take in incoming calls and assist our customers with their concerns about their phone bills, phone service, and technical issues with their phones -Help them solve their issues in a timely manner. -Provide The Best Customer Service our Customers. Concentrix Customer Service Expert | May 2023 - February 2024 Event Creation and Booking Account - Taking inbound calls and assist Event Organizers in creating and organizing their event on the website - Assist them in creating tickets, setting seats and reservations Afni Philippines Customer Service Representative | March 2024 - Present TeleCommunications Account -Take in incoming calls and assist our customers with their concerns about their phone bills, phone service, and technical issues with their phones -Help them solve their issues in a timely manner. -Provide The Best Customer Service our Custom Education Cagayan Sate University | Philippines Secondary Education Major in Social Science , Bachelor | May.2015 - May.2019 Licensed Professional Teacher Since 2019 to present