I am an experienced professional with a diverse background in customer service, manufacturing, and technical testing. My career highlights include working as a Test and Manufacturing Technician at Chungwon Industrial in South Korea, where I developed test plans and assisted in process design. I also gained extensive customer service experience as a representative at iQor Philippines and TTEC, handling inquiries, resolving concerns, and processing healthcare authorizations. I am skilled in CRM, lead generation, and hardware/software maintenance, and I’m always eager to contribute to dynamic teams.