Joseph Owoyemi

A proactive and result driven customer service professional looking to take on additional responsibilities in a sales company. Three years of experience managing phone and in-person queries in sales where I applied problem-solving and creative expertise to maintain a 95% satisfaction rate. Proficient use of customer relationship management tools like Freshdesk, billing customers’ orders and following up on requests.

As a lead generator within the Real Estate industry, the ability to identify and qualify quality leads for the sales team online survey is one of my many skills. With this I have helped many clients achieve timely their targets. A well-spoken and persuasive individual with good interpersonal skills who is interested in improving customer satisfaction.

Experienced in the following, telemarketing, customer service, email support, phone support, cold-calling, lead generation, sales, chat support, appointment setting, customer onboarding and research.

Below are the skills developed so far:

• Excellent communication
• Point of sale proficiency
• Time management
• Ability to work without supervision
• Problem-solving
• Negotiating