Joseph Negrite

Joseph Negrite Jr. Lot 5 Block 5, Easterview village, Guitnang bayan 1, San mateo, Rizal Skype: creativeminds.seff | Email :-Age : 29 | Gender : Male PROFILE ● 6 Years call center experience ● Supervisor/Team Leader post for 3 years ● Home based full time virtual assistant for almost 4 Years. ● Managed a team of 15-20 agents for almost 3 years. ● Excellent verbal and written communication skills. ● Very conversational and has experience in Technical support, Sales, Customer service, And data analysis. ● Excellent multitasking skill with fast and accurate typing skill set. ● Well versed with the real estate industry and terminologies ● Has experience using Real estate tools. MLS, Zillow, Email marketing.. Listings.. ETc. EXPERIENCE Adonnelle Property Investors ( Virtual assistant ) Virtual assistant August 2019 – November 2020( Graveyard shift 11:00AM - 7:00AM ) ● Appointment setting/ Cold calling ● Client follow up, lead generation, listing management creation/editing. ● Website Management ● Email marketing ● Follow up / Customer service / Phone calls Uptown properties ( Home based ) Virtual assistant October 2018 – August 2019( Graveyard shift 1:00AM - 9:00AM ) ● Appointment setting/ Cold calling ● Client follow up, lead generation, listing management creation/editing. ● Email marketing ● Follow up / Customer service Houston Home Key Realty ( Home based ) Virtual assistant September 2016 – August 2018 ( Graveyard shift 11:00PM - 8:00AM ) ● Appointment setting ● Client follow up, lead generation, listing management creation/editing. ● Email marketing, Social media moderator, Virtual office/assistant role. ● Research, Data analysis, Email management etc. Teleperformance Incorporated ( Graveyard shift ) Supervisor / Team manager 2013 – 2016 ● Time warner, Comcast, Amazon and Intuit accounts handled ● Multiple team Supervision ● Client presentations, Goal setting, Action planning. ● Hiring, training and coaching of agents to hit target goal. Teletech International Subject matter expert / Tier 2 support- ( Graveyard shift ) ● At&t technical support ● Activations and sales / escalations ● Billing escalations / Level 2 customer resolutions team leader NCO Telecommunications Technical support representative- ( Graveyard shift ) ● Microsoft Xbox Hardware and Xbox live technical support ● Top agent for 3 consecutive months EDUCATION A.M.A Computer Colleges Programming NC IV 2009 20010 – 2011