Led high-performing teams and exceeded revenue goals through strategic planning and customer relationship management.
- Developed and implemented sales strategies that boosted monthly targets by up to 30%
- Trained and managed sales staff, enhancing team performance and productivity
- Conducted market analysis to identify new opportunities and customer trends
Ensured accurate and timely processing of employee payroll and benefits administration.
- Processed payroll for 100+ employees using [specific payroll software, if applicable]
- Managed timekeeping records, deductions, and compliance with labor laws
- Supported HR in maintaining confidential employee records and responding to inquiries
Managed online store operations, marketing, and customer service to drive sales and brand visibility.
- Handled product listings, inventory, and order fulfillment across platforms like Shopify, Lazada, or Amazon
- Created compelling product descriptions and implemented SEO best practices
- Responded to customer inquiries and resolved issues, maintaining a 95%+ satisfaction rate
Provided high-level administrative support to executives, improving productivity and workflow.
- Managed calendars, emails, travel arrangements, and confidential communications
- Created reports, presentations, and handled data entry with a high degree of accuracy
- Coordinated meetings, follow-ups, and task management across multiple time zones