I’m Joseph, a results-driven Executive Virtual Assistant with over two years of remote work experience, specializing in supporting tech founders and fast-growing businesses. By leveraging technical expertise and workflow automation, I optimize operations, strengthen customer relationships, and boost efficiency with cutting-edge tools.
In my previous roles, I enabled 10+ clients to save an average of 20+ hours per week by implementing automation and optimizing backend processes, including calendar management, client support, travel logistics, and team coordination through scalable workflows designed for accuracy and efficiency in fast-paced environments.
Executive & Administrative Support: I streamline operations with expert calendar and inbox management (Google Calendar, Outlook), travel coordination, meeting preparation, document creation, data entry (Google Suite, Microsoft Office), and CRM organization with pipeline tracking.
CRM & Workflow Automation: Expert in CRM setup and lead tracking (HubSpot, Salesforce, GoHighLevel), automation with Zapier, Make, Airtable, data visualization (Power BI, Looker, Excel), and project tracking via Trello, Asana, ClickUp, Jira, and Notion.
Customer Support & Relationship Management: Skilled in multichannel support (chat, email, ticketing), client onboarding, follow-ups, and community management using Help Scout, Intercom, and Zendesk; adept at stakeholder engagement, relationship building, and delivering exceptional service while leading and collaborating with diverse teams in dynamic, startup environments.
Technical & Tool Stack: Google Docs, Sheets, Form, Notion, Airtable, Trello, Asana, HubSpot, Salesforce, Zoho One, GoHighLevel, Zapier, Make, Power BI, Looker, Microsoft Excel, Word.
Tech Skills: Python, Data Modeling, Data Visualization, Workflow automation