Joseph Estopin Jr

Reliable and empathetic customer service and healthcare support professional with over 5 years of combined experience in BPO, specializing in healthcare advocacy, travel coordination, and appointment setting. Known for strong communication skills, attention to detail, and the ability to thrive under pressure. Experienced with HIPAA compliance, insurance processing, and high-volume call environments. Seeking to leverage expertise in a remote or VA role where I can contribute to client satisfaction and operational success.