Detail-oriented and dependable professional with 3+ years of experience in insurance operations and customer service. Skilled in managing back-end processes, ensuring policy accuracy, and maintaining data integrity in fast-paced, high-volume environments. Proficient with industry software tools, compliance standards, and cross-functional collaboration. Experienced in front-line service roles, with strong communication skills, customer empathy, and the ability to perform under pressure. Seeking to contribute operational efficiency and customer service expertise to a dynamic, growth-oriented organization