I have been with BPO industry for around 12 years with job experiences that includes customer service, technical support, chat support, transcription, quality assurance and project management. I have been with multiple clients and experienced different fields and acquired lots of knowledge that might provide me good insight on a lot of subjects like healthcare, computer, gaming consoles, telecommunications and many more. I have learned to navigate and research on so many different database and platforms like DOS-based programs, web-based tools, online libraries and I am very confident that I can learn new database or research platforms that you use.