Compassionate and organized Medical Virtual Assistant with experience managing patient appointments, maintaining accurate records, and verifying insurance and referral documentation. Skilled in using electronic health records and scheduling software to streamline administrative tasks. Adept at communicating professionally with patients, healthcare providers, and insurance companies to ensure smooth coordination of care. Experienced in handling sensitive health and personal data with confidentiality, as well as providing excellent customer support through phone, email, and chat. Committed to improving operational efficiency and patient satisfaction in a virtual healthcare environment.