Joseph Atsu Gbemu

Joseph Atsu Gbemu Operational & Compliance Leader | Driving Efficiency, Risk Mitigation & Regulatory Excellence I am a dedicated and results-driven professional with over 10years of experience in multi-site operations, compliance management, and financial administration. Proven ability to enhance operational performance, implement robust internal controls, and ensure strict adherence to regulatory standards. Seeking to leverage expertise in operational leadership, compliance, and process optimization to contribute to the success of a forward-thinking organization. ___________________________________________________________________________ Skills • Operational Management • Regulatory Compliance (Gaming Commission, GRA) • Internal Auditing • KYC/CDD & AML Processes • Financial Reporting & Payroll Administration • Stakeholder Communication • Process Optimization • Data Protection & Privacy (CDPO Certified) Experience Regional Manager: Boltbet Ghana Limited, Accra Aug 2025 – Present {Part time} • Steer end-to-end operational delivery across multiple regional units, ensuring service consistency and process optimization. • Develop and execute reporting frameworks to maintain financial accuracy, operational visibility, and audit readiness. • Coordinate payroll administration and ensure strict alignment with statutory bodies. Remote Work {Part time} Data Entry Clerk/Social Media Manager/DPO -Piccoli Passo social media- • Accurately input, update, and verify data in digital systems and databases. • Perform routine data quality checks and correct errors to ensure information integrity. • Post on social media handles and market digital products. • Attend to customer support, emailing and phone calls for productive outcome • Assisting resolve customers complaints for better performance Compliance Manager / AMLRO: Boltbet Ghana Limited, Osu-Accra (Jun 2021 – Jul 2025) • Strengthened operational controls through comprehensive policy enhancement and audit execution. • Embedded robust KYC and CDD processes into frontline operations to ensure regulatory adherence. • Manager Company social media handles (Facebook, Telegram, Twitter, Instagram accounts) Area Manager /Supabets Ghana Limited Accra & Kumasi (Sep 2014 – May 2021) • Managed operational performance across multiple retail locations, consistently achieving revenue and efficiency targets. • Directed logistics, procurement, and inventory coordination to maintain operational readiness. • Reinforced HR administrative processes covering recruitment, training, and performance management. Education Byu Pathway, pathway connect 2026 to present Ghana Baptist University College, Kumasi BSc Administration -Accounting (2016 – 2018) University of Ghana, Legon, Diploma in Accounting (2006 – 2008) Certifications • Certified Data Protection Officer (CDPO), Ghana – April 2025 • ICA (Institute of Chartered Accountants), Part 2 – In Progress • Basel Institute on Governance E-Learning: Operational Analysis, Financial Analysis, Data Harvesting & Cleaning KEY ACHIEVEMENTS • • • Reduced institutional risk exposure through structured internal audits and the seamless integration of compliance protocols. Enhanced customer service turnaround and complaint-resolution timelines by over 30% through administrative workflow redesign. Ensured continuous annual audit readiness for all supervised units through documentation standardization and robust process controls.