I possess a strong foundation in customer service and administrative roles, consistently demonstrating a commitment to excellence and a drive for continuous improvement. At Capital One, I excelled as a customer service representative, exceeding customer satisfaction targets while mentoring new team members. My ability to build strong rapport with clients and effectively resolve complex issues contributed significantly to a positive customer experience.
Subsequently, at Oclinicals, I honed my organizational and time-management skills as a scheduler. I successfully optimized scheduling processes, leading to increased efficiency and improved patient satisfaction. During my time at Turbo, I gained valuable experience as a Virtual Assistant, further enhancing my administrative and communication skills while adapting to dynamic work environments.
I am a highly motivated and results-oriented individual with a strong work ethic and a proactive approach. I am eager to contribute my skills and experience to a challenging and rewarding role within a dynamic organization. I am a quick learner with a strong desire to grow and develop professionally, and I am confident that I can make a significant contribution to your team.