Jose Cardenas Barroga

JOSE C. BARROGA Salwa Road Exit 84, P.O. Box 24300 Doha, State of Qatar Mobile No.: -; - Email: - OBJECTIVES: To obtain a challenging and responsible management position in Engineering, Maintenance and Operations division where I can bring a great deal of enthusiasm and energy, and a commitment to excellence of the company and as well as costumers’ satisfactions. I strongly believe in the relationship between a trained and developed work force and business profitability. Knowledge, Skills & Competencies: Technical skills; Time and Task Management Skills; Strong leadership qualification coupled with effective manpower planning and motivating skills; Department Profit & Loose planning; Training skills; Managing work with limited resources and time; Executing multiple tasks simultaneously through delegation, time management and organizational skills; Strong interpersonal skills resulting in productive working relationships with colleagues and creating courteous and friendly professional work environment; Ability to quickly evaluate alternatives and decide on plan of action. Able to handle stress and work under pressure and bring along strong administrative skills, an analytical mind and the capability of being able to write concise reports. Having a high level of self-motivation, develop innovative options in the best interest of the hotel while possessing following additional competencies: Understanding Hotel Operations; Teamwork; Planning for Business; Supervising People; Understanding Differences; Supervising Operations; Effective Communication; Drive for Results; Customer Focus; Adaptability; MS applications; Agile & Scrum; Project Scheduling Skills; Forecasting; Financial Modeling; Profit and Loss; Managing Cross-Functional Team. WORK EXPERIENCES: Chief Engineer at Hilton Salwa Beach Resort & Villas September 9, 2020 up to present Managing the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. Responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. Responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, performing the following tasks to the highest standards: Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property Communicate with Government agencies to ensure full compliance with statutory regulations Prepare Capital and Repairs and Maintenance budgets for Engineering Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement, and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Identify and introduce environmentally friendly systems and equipment Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation Chief Engineer at Grand Hyatt Doha, Qatar January 1, 2017 to May 5, 2020 Responsible for the efficient running of the entire department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Responsible to assist the Director of Engineering in ensuring the efficient and economic operation of the Engineering Department in support of all other operating Departments, supplying services as required to the entire operation, and maintaining equipment, building, and grounds in optimum condition. Respond to emergencies, and work with corporate maintenance on special remodeling projects or capital expenditure needs. Maintenance knowledge and trouble shooting ability with skills in painting, HVAC, MEP, carpentry, Firefighting and Fire Alarm System, equipment, and tool usage.  Duties and Responsibilities: 1. Operations and Administration of the Maintenance Department Ensure that the maintenance department premises (plant, machinery, workshops, pump rooms, PABX rooms, Fire-Life and Safety control rooms) and surroundings are always kept in a perfect state of tidiness. Plan and implement a preventive maintenance program for all buildings, equipment and machinery as prescribed by the manufacturers and/or as required to maintain the standards of the hotel operation. Through sound management, ensure provision of uninterrupted building essential services (water, electricity, sewage removal, and firefighting equipment) to entire hotel premises. Plan and supervise execution of day-to-day repairs and up keeping of buildings, installations, equipment and machinery as instructed by the management and owners. Ensure prompt and efficient customer service at all times by adopting a proactive approach and through adequate supervision for the entire team and the department. Design, implement and constantly improve Standard Operating Procedures to ensure consistency in the delivery of excellent service. Follow-up on correct execution of works entrusted to subcontractors, AMC companies and suppliers on development projects. Strictly observe all environmental statutory requirements and promote environmentally friendly policies and practices governed by Government and Hyatt Standards. Confer with personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems. Plan, organize, and direct activities concerned with the maintenance of structures, facilities, and systems. Develop and implement quality control programs. Keeping organized files of all documents related to the characteristics of operating system, installation, equipment or machinery. Log all information relative to energy consumption, preventive maintenance actions and repairs on all essential equipment (generator sets, water and sewage pumps, firefighting and Fire Suppression System and equipment, Fire Alarm and detections System, Security Systems – CCTV’s, Boilers Elevators) and other factors concerning operations, maintenance and safety aspect of the entire property.    2. Human Resources Organize, deploy and supervise all maintenance staff under his direct supervision and coordinate with Human Resources Director on all staff related issues. Through proper communication, ensure that staff members have all the information they require in order to provide excellent service at all times. Ensure that the sections of the maintenance department have the appropriate staffing levels for efficient operations while achieving set employee productivity targets. Constantly monitor staff morale to ensure that the personnel are kept in an appropriate state of discipline, motivation and commitment to the objectives of the organization at all times. Ensure that the maintenance staff receive appropriate and adequate training, supervision and assistance in order to achieve the desirable level of performance in the all their tasks Regularly appraise his immediate collaborators in order to feedback to them essential information to enable them to constantly improve their performance. Keep records of staff hours of duty, absenteeism and sickness and notify the Human Resources Office. Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met as well as the maintenance of safe work practices and observance of safety rules and precautions. Coach and counsel employees to reflect Hyatt service standards and procedures.     3. Financial Ensure that all financial policies and procedures are strictly adhered to at all times as regards purchasing and storage of materials and spare parts and payment to sub-contractors, suppliers and contracting companies. Continually monitor and analyze electricity, water and fuel consumption levels in order to reduce wastage wherever possible and achieve excellent energy consumption results and update on the ECO track system under Hyatt head office review and verification. Assist the management in budgeting for OPEX, FF&E and CAPEX. Monitor and control expenses in order to remain within established budgets. Review maintenance contracts and negotiate revision, costing and additions to contractual agreements with vendors, consultants, clients, suppliers and subcontractors.     4. Reporting Regularly participate in Management and Coordination Meetings organized by the General Manager or his representative as required. Report on the administration and operation of the Maintenance Department on a regular basis as per established policies. Act as Duty Manager as per the duty management roster. Participate in cross-functional team’s set-up to work on special projects as and when required. ENGINEERING MANAGER at Grand Hyatt Doha, Qatar January 1, 2014 to January 1, 2017 (Managing 3 Engineering Assistant Managers and 4 Team leaders) Responsible for directing, controlling, coordinating, and participating in all Engineering activities ensuring a smooth operation and therefore contribute to maximizing guest satisfaction consistent with Grand Hyatt Doha Hotel and Villas and Hyatt International standards, through planning, organizing, directing, and controlling the department Operation and administration. To perform, manage or supervise maintenance operation for exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, structural, and other maintenance work necessary to maintain the property in optimum and efficient condition to the established standard within the agrees budgetary controls. Ensure Director of Engineering is kept fully aware of any relevant feedback from customers or other departments of matters relating to repairs and maintenance. To ensure adherence to the Hotel and Company, Health, Life and Safety policies and procedures thereby ensuring safety and comfort of the guest and staff. To ensure projects and continues improvement of the Hotel and Villa facilities and equipment’s by considering and implementing of the following: agreeing the timescales, costs and resources needed; drawing up a detailed plan for how to achieve each stage of the project; negotiating with contractors and suppliers for materials and services; making sure that each stage of the project is progressing on time and on budget; reporting regularly on progress to the DOE. To review and ensure all the maintenance and services of the contracting company are inline on the contract agreement and reasonable costing; duly signed by both parties. My main duties and responsibilities as an Engineering Maintenance Manager are to supervise and participate for the following areas: Engineering, Operational and Health and Safety. ENGINEERING ASSISTANT MANAGER at Grand Hyatt Doha, Qatar June 1, 2012 to December 31, 2013 A key member of the engineering team reporting to and supporting to the Director of Engineering. Responsibility for providing support for operation and maintenance of the whole hotel and villa’s facilities to meet the standard qualification and requirements, under the direction of the Director of Engineering. JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Responsible for projects and renovations, preventative maintenance and energy conservation, FF&E. Assist the Director of Engineering for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. MAINTENANCE ENGINEERING TEAMLEADER at Grand Hyatt Doha, Qatar March 8, 2009 to May 31, 2012 (Pre – Opening Team) Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations and satisfaction. Responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. ENGINEERING SHIFT LEADER at Miramar Hotel and Resort Fujairah, UAE September 2007 to March 2009 (Pre – Opening Team) Main Duties: (Managing of 14 technicians) Ensure that all the preventative maintenance, work orders and assignments are carried out in a timely and cost-effective manner for the whole hotel. Contributing to guest satisfaction standards by ensuring that technical support services quickly address and where possible anticipate, individual needs. Ensuring technically competent engineering staffs are part of the team by selecting, training and developing a motivated, well-qualified maintenance team. Ensuring the effective operation of all the mechanical and electrical systems and equipment by managing a preventative maintenance program. PRODUCTION/MAINTENANCE ENGINEER at Lara’s Gifts and Decors, Taguig City, Philippines December 2006 to August 2007 Line Sustaining Production and Maintenance Engineer; Plans and executes line improvement directions to support manufacturing and production needs; Provides high-level engineering and technical support in manufacturing and production of different kinds of decors made of steel, ceramics, rattans and woods. MAINTENANCE ENGINEER II for FOL and BE at PSI TECHNOLOGIES, INC., Taguig, Philippines December 2000 to November 2006 Line Sustaining Maintenance Engineer; Supports the completely frontline operations for die bonding and wire bonding process and production for power and non-power packages. Responsible for all equipment and maintenance sustaining function; Provides line status reports for management use, supports all manufacturing requirements. Mentors and supervises technicians’ skills-up training & certification; Plans and executes line improvement directions to support manufacturing and production needs. Provides high-level engineering and technical support in manufacturing and production. Responsible for all manufacturing equipment issues, ensure maximum utilization is being met. Upgrade machine capability to improve performance and meet required quality output and cycle time. Establish guidelines for proper machine set-up; provide needed technical and behavioral training to enhance work force technical capability and effectiveness. EDUCATIONAL BACKGROUND: Second Highest Education:Technological University of the Philippines - Taguig Address:Taguig City, Metro Manila, Philippines Degree Earned: Bachelor of Engineering - Industrial Engineering Major : Manufacturing and Production (2001 – 2003) Awards Received:Best in Feasibility Study Date Graduated:December 17, 2003 Highest Education:Don Mariano Marcos Memorial State University Address:San Fernando City, La Union, Philippines Degree Earned:Bachelor of Science and Industrial Technology Major:Computer Technology (1996 – 2000) Date Graduated:April 7, 2000 HOTEL TRAININGS: Grand Hyatt Doha: Service Excellence I,II,III,IV Enhancing Team Effectiveness Performance Development Plan Code of Business Ethics Competence Overview Time and Task Management Global Privacy Cultural Awareness Hyatt Earth BMS and Central Battery operating system hands on training Room Control Unit (RCU) operating system CPM Systems Training for HVAC Management and Budget training HVAC System ( Trane and Mc Quay ) AI Training/Seminar LEED Training First Aid Training Workplace Harassment KONE – Emergency and Rescue Operation Fire Alarm Systems Training Certified Pool and SPA Operator (COP) Certification Number:- by Greg Kelsoe of the National Swimming Pool Foundation Fire/Health and Safety Training CCTV Training Qatar Civil Defense Training/Certified Completed all Hyatt Management Trainings ACHIEVEMENTS: General Manager of the Day – June 22,2014 HyStar Awardee – Gold, Diamond, Platinum Departmental Trainer Gallup Champion HySat Champion Committee – with EXCO PNL Committee – with EXCO Q- Rooms Committee PPM Champion – reducing 10% engineering guest related complain in general HotSos Champion Grand Hyatt Doha First Aiders Committee Manager on Duty (MOD) Green Team Committee – manage to save 700,000QAR for the whole year 2014 for Water, Electricity and Gas Consumption. Focus on the Boiler maintenance and enhancement of the system, which increases the work efficiency of the Boilers, with the help of the contracting company. Modification of the Boiler room to acquire proper ventilation to prolong the life of boiler parts and save 5% Fuel consumption, In charge on Fire, Life & Safety and environmental issues to ensure compliance with Hyatt brand standards and specifications. Health and safety inspections Civil Defense License, AON Audit, MOI Audit, Civil defense inspection, MOR, Elevators and Escalators Safety audit and Health safety audit. Focus on the problems on the fire alarm systems of the Hotel and Villa with the help of the contracting company. Now for hotel, almost 95% finished and still working and modification going on some areas base on the civil defense requirements. For Villa, all related issues on the break glass have been rectified by replacing all installed old model MCP with New model. Eliminate frequent breakage of the sewage and grease traps pipeline by simply modifying the pipeline, from UPVC pipe to SS pipe reducing the maintenance cost. Received a recognition for Energy Saving Program Hosted by Kahramaa and Trashed Certified Fire Brigade by the Qatar Civil Defense Authority. Saving of 5% HLP consumption every year by exploring possibilities on areas where we can save further without compromising the daily operations. Some of the project are; replaced all incandescent bulbs to LED, MSB load balancing, BMS upgrade, Chiller Plant Management System implementation, Installation of Sensor taps in all the public areas, including kitchen and toilets; installation of timer for the irrigation system, and most important is Energy Saving awareness and campaign. Saving of about 20% cost of every year for the all the Annual Maintenance Contract that are already in place. Project support team for the entire property. Handled 1.4MQAR Fire Fighting System Project for Villas in compliance to the QCD requirements. Handles and execute various Hotel Projects, Renovation and Enhancement. 2016 Green Hotel Champion Awardee INDUSTRIAL SEMINARS/TRAININGS: Machine/Process Capability Study M/PCPS) Electro Static Discharge (ESD) 5”s Housekeeping and Environmental Health and Safety Standard (EHS) Tekology Equipment Maintenance System Total Preventive Maintenance (TPM) Employee Handling and Discipline Basic Statistical Process Control (SPC) ISO- Environmental Management System (EMS) Lasermark Technical Maintenance (LMTM) Manufacturing Orientation Program (MOP-OR) REFERENCES: