Jorge Hector Cruz

I am an experienced phone operator, fully bilingual and extensively trained in customer service. I have successfully completed my duties both as a freelancer and in corporate settings. Here is a brief overview of most of my work history:

Professional experience

Nearsol

Customer Service Agent Responsibilities

○ Answering incoming calls for customers in North and South Carolina for Duke Energy.

Achievements

○ Was able to get my performance bonus consistently. Allied Global Appointment Setter Responsibilities

○ Set appointments for Customers that wants to purchase a vehicle at Car Dealerships mostly at Hertz Car Sales Achievements

○ Was told several times I had the most appointments in several weeks

Los Angeles Public Library English Tutor Responsibilities

○ Teach English to Spanish speaking students Main Duties

○ Plan Classes

○ Tutor a Student

○ Follow up with student Achievements

○ Only student passed the citizenship test in English

Guru.com

Contact http://www.guru.com/freelancers/airbush-jorge-cruz/reviews Virtual Assistant Responsibilities

○ Telemarketing

○ Virtual Assistant

○ Customer Service

○ Graphic and Web Design Main Duties ○ Making cold calls, appointment setting,

○ Keep calendar for customers with appointments

○ Take incoming calls for customers, and resolve issues

○ Write Articles

○ Photoshop images

○ Code websites