Jorge Franco Garcia

Jorge Franco Garcia Meza-- linkedin.com/in/jfgarciam Summary As a Customer Service rep. I have proven what the definition of excellence means. I have patients unlike no other, I have a unmatched ability when it comes to paying attention to detail. I have surpassed numerous times what was expected of me. Empathy is not new to me. Goals were broken and rewritten as a Collections Supervisor or B2B Sales rep. Building a strong customer relationship is always my key to success time after time. I begin a new job with confidence. And I perform my duties above and beyond of what is simply expected of me. I bring Dedication, Loyalty, Empathy, Integrity, Experience, a number one positive attitude, If IM cold calling from B2B you can rest assure my product knowledge will be extraordinary, My closing skills will surpass expectations. I am a Professional w/2 decades of experience between cold call sales, Collections Supervisor, and Customer Service so Expect genuine dedication, loyalty and an extraordinary commitment to excellence unlike any before me or after. Experience B2B Sales Cold Caller AplusB Software Corporation 2021 - Present (9 months +) Cold Call Sales, Lead Generator ,Cold Calls Sales. Product: Drives Ed Portable Simulators. Difficulty rate 80% Why 80? I have to generate my own leads. Something I haven't done since 2001 jajajaaj But, I'm always great at new products. As long as I can get the right person on the line. Its all smooth sailing from there I just hate collecting my own leads and MANUALLY DIALING THEM B2B Sales Cold Caller AplusB Software Corporation 2021 - Present (9 months +) Cold Call Sales, Lead Generator ,Cold Calls Sales. Product: Drives Ed Portable Simulators. Difficulty rate 80% Why 80? I have to generate my own leads. Something I haven't done since 2001 jajajaaj But, I'm always great at new products. As long as I can get the right person on the line. Its all smooth sailing from there I just hate collecting my own leads and MANUALLY DIALING THEM Outbound Telemarketer Ventas Mexico May 2021 - Jul 2021 (3 months) Remote Cold Calling B2B Sales Asociate SBBMarketing Aug 2011 - Oct 2019 (8 years 3 months) Appointment SettingCold Calling Electricians , Plubers < Hvac Companies offering a field management app Customer service Jorge Franco Garcia Meza - page 1 Sales Closer Script Enhancement Traing new telemarketers Quality Contro;l Monitor new Sales reps and provide nesssary feedback on sales calls I set up the company with a comission structure for telemarketers Hired recruted new CSP's Collections Specialist/Supervisor Academy Collections Sep 2000 - Sep 2011 (11 years 1 month) # Manage team of 20 associates in their day to day standard work, staff development and improvement activities # Weekly Goal analysis of all Collectors # Did call monitoring Quality Control on all collector # Responsibilities includes recruiting and training employees, managing # Very aware of any Individual desiring to excel move up 3rd Party Collections Agent R.M.A. Aug 1999 - Feb 2000 (7 months) ● Contacted debtors on 3rd party collections accounts ● Negotiated on high end credit accounts ● Maintained highest Q&A standards ● Promoted to handling incoming Belligerent Negotiation Student Loans Collections Specialist CPS Tustin CA Mar 1993 - Aug 1999 (6 years 6 months) ● Skipped Traced ● Consolidated student loans ● Contacted Delinquent accounts ● PreQualified ● Consolidated federal student loans ● Created acceptable payment plans For non working students ● Customer Service ● Maintained a high follow up on Student loan consolidations proces Education Rancho Santiago Copmunity College Only 4 Semesters, Criminalistics and Criminal Science Sep 1994 - Apr 1995 Skills Jorge Franco Garcia Meza - page 2 Deal Closure • Negotiation • Cold Calling • English • Sales Management • Call Center Development • Time Management • Quality Assurance • Quality Management • Independent Contractors Jorge Franco Garcia Meza - page 3