I'm a professional B2B, B2C Sales Closer as well as a 1st & 3rd party Collections Manager and Supervisor not to mention some years as a Customer Retention Specialist. With over 20+ years of doing business on the phone. I've trained cold callers & sales reps and collections agents. I am of a learning mindset cause there is no such thing as knowing it all. In any business. My attitude is one of a kind. Positive loyal team player But I'm a leader, Not a follower. I strive to be the best at what I do, and I believe in results, Not words. Hard work and dedication with a positive and pro attitude.