Jonathan Wensley

Jonathan Wensley Somertons Services Ltd Email:-Tel No: (- Personal Statement I have worked at senior levels in IT for over 20 years. I have excellent communications and interpersonal skills which have included responsibility for negotiating with, contracting, and managing key strategic suppliers. I am now acting as a consultant, bringing my years of expertise to support companies and organisations, including charities, during the sourcing/procurement lifecycle, and also making sure the correct governance and Vendor Management is in place to meet the original requirements of the sourcing activity, be it first or second generational Managed Service or outsourcing. I have most recently been concentrating on Proofreading and Copy Editing documentation of all types, including tender, contract and technical documentation, as well as articles, academic papers, manuscripts and advertising. My professional and technical background, project management skills, eye for detail and desire to get things right the first time supports and enables high-quality work. My main skillsets and expertise have been in IT Managed Services, having tendered and supported mainly multi-million-dollar support contracts over the years, including the transition to and from suppliers, and first-generation outsourcing. I also have considerable experience in Software procurement, both “As A Service”, and other forms of licencing. I have been the strategic owner of some of the most significant relationships with my employer’s partners, including Oracle, Cognizant, Cap Gemini, TCS, HPE, IBM and Microsoft. My aim is always to deliver the best value for the business and regularly have negotiated multi-year cost reductions within IT costs. I have extensive experience in commercial negotiations, using industry best practice protocols, including RFPs and E-auctions. I have negotiated and delivered contracts for End User Computing, Datacentres, Telecoms and Voice Networks, Mobile Phones, Printing Strategies, as well as standardising and improving ongoing managed services. I have also carried out contracting with Cloud and Big Data, including AWS, Azure and Google. I have designed, improved, and implemented governance processes for strategic suppliers and standardised the process and ensured correct escalation procedures for issues and decision making. I also train both sourcing and operational teams in the new processes. Vendor Management and Supplier Relationship Management is also a critical skill-set, including the segmentation of current suppliers into the correct level of Vendor Management, and the driving of best value from this key activity. I have worked with Operational Teams, alongside strategy and architecture teams, to drive increased value and improve contracting and relationships with internal and external suppliers and stakeholders. I am experienced in managing stakeholder relationships both internally and externally. I am confident whether I am working with peers, or at senior executive and board level. I am known for bringing the best out of people and building strong, productive teams. Career History Company: Somertons Services Ltd Dates: June 2017 ‐ January 2020 Position: Director and Senior Consultant Proofreading and Copyediting documentation for a variety of clients, including: articles, magazines, CVs & Resumes, technical & academic papers, tenders and Rfx’s, contracts and advertisements. Work with different companies and agencies to improve their Sourcing/Procurement and Vendor Management Strategies to drive increased value and better relationships with internal and external stakeholders Sanity check IT contracts and proofread/copy-edit documents to remove vague or unuseful wording, and instead seek clear defined obligations and expectations. Check for dependencies and definitions, and confirm the rightness of them, and clearly show any risks. Confirm the requirements for Benchmarking, and expectations of suppliers and internal teams to enable “right first time” contracting. Support the design, build, execution of an outsourcing/managed service IT strategy, to reduce cost and increase service capability, including supporting the management of procurement opportunities, sourcing & negotiation strategies, which together delivered sustainable benefits and competitive advantage for the Partnership. Provide up-to-date market insight across the IT sphere, both globally and locally (UK) Support the implementation and improvement of Supplier Relationship Management/Vendor Management activity, including segmenting suppliers into the correct resource requirements, and supporting the creation of the correct governance procedures required, including contracting for them. Right-sizing SLAs where required, to concentrate on key requirements, to drive correct supplier behaviour. These activities can be carried out either on-site, through training sessions, or remotely, as a support activity. Company: John Lewis Partnership Dates: June 2017 ‐ January 2020 Position: Senior IT Category Manager Build, develop and maintain key stakeholder relationships across all Retail and Corporate Divisions at a senior level (Board Director and Senior Leadership). Design, build, execute, support and maintain the overall IT strategy, to reduce cost and increase service capability, including managing procurement opportunities, sourcing & negotiation strategies, which together delivered sustainable benefits and competitive advantage for the Partnership. Lead Partnership negotiations with key suppliers Provide up-to-date market insight across the IT and Retail spheres. Created and implemented a revised Supplier Relationship Management/Vendor Management activity, Managing the 18 Strategic Partners to the business, including Cap Gemini, Oracle, MS, Apple, TCS, Cognizant, IBM, and others, and also correctly managing the key and transactional suppliers in the best way to drive value to the company. Driving down cost, and reviewing and right-sizing SLAs where required. Play an active and influential role within the executive teams supporting the strategy and change plans, ensuring excellent implementation and deployment Manage relationships with assigned key Partnership suppliers to secure “Customer of Choice” status and leverage access to advantageous products, services or support Identify, manage and mitigate commercial and supply risk through development and execution of risk management Company: BP Dates: April 2007 ‐ June 2017 Position: IT Sourcing Director Director of Sourcing & Contract Management for End User Computing and Associated Applications for BP globally, including Software and Big Data. Lead on £200m refresh and upgrade of end-user computing infrastructure and services across BP globally Commercial and Vendor Management Lead for CFO sponsored $1bn data analytics programme. Introducing new devices, Operating System (Win10) and Office 365 Responsible for the Vendor Management and Sourcing Strategies for IT service desk and desk-side support globally Lead negotiator with suppliers, creating the technical solution and models. Solution & Negotiation Lead during the negotiation phases, and Transition Lead for implementation. Managed transitions of service delivery from one outsource partner to another, the implementation of the new service model, as well as the 1st generation outsourcing of services - Supporting and training senior management during global project implementation, and leading the Management of Change during this process. - Vendor Manager for the Microsoft EA renegotiation which introduced the MS Sharepoint Cloud solution, and halved the original quoted cost to BP Created and facilitated operational and strategic performance reviews with suppliers, working across IT and Procurement teams. Led and managed the operational relationships with core suppliers to the organisation including IBM, Fujitsu, HP/HPE, T-Systems, Cap Gemini, Dell, Lenovo, Microsoft, and Insight ﴾Software Spectrum﴿ Responsible for the sourcing, purchasing and procurement strategies and processes relating to client PCs and associated accessories and support services for 75,000 PCs. Designed and implemented direct procurement models of purchasing low-value accessories to reduce overhead costs and speed delivery to end-users. Introduced the global asset and lifecycle management for PCs and associated software, followed by the outsourcing of the service. Introduced standardisation and simplification of purchasing processes globally Responsible for the global refresh and disposal processes for equipment, and making sure policies are compliant with the local legislation and environmental best practice Led on strategy and sourcing of new global mobile phone contracts, modernising and standardising the printing solution, and standardising and improving meeting room audiovisual, and Tele-Presence support As a Prince 2 qualified Project Manager, commercially managed both “Waterfall” and “Agile” programmes of work Company: WS Atkins Dates: June 2004 ‐ April 2007 Position: IT Commercial Manager Responsible for commercial and contractual relationships with hardware, software, and services suppliers. Responsible for the contractual support and maintenance agreements with over 400 suppliers of 1100 pieces of software. Negotiated new and improved contracts and agreements for the supply of goods and services, with individual values up to £9 million. Including: PC and Server Refreshes carried out as a “big bang”, through an ongoing refresh strategy, and “on break”. Creation of the new data centre facility Creation and implementation of a Managed Print Service Contract Renegotiated a new, improved online data backup services Managed and was accountable for the services provided by both the suppliers and the outsource partners, including individual contracts worth above £4 million. Responsible for the procurement of IT products and services across a multi‐national company. Managed process changes, including change management and business relationship management changes, for new procurement strategies. Led significant procurement activity relating to the upgrade of hardware and services to a value of£20 million Operationally responsible for making sure that the contractual obligations, Service Level Agreements, and Key Performance Indicators are met, and that suitable benchmarking and continual improvement processes ae followed. Also responsible for the resolution of any commercial and operational issues Company: Wates Construction Construction Dates: September 1999 ‐ June 2004 Position: IT Commercial, Contracts and Procurement Manager Responsible for the development of an IT strategy, in conjunction with the IT Director and company board, which balanced the needs of the business with the overall corporate aims and objectives. Responsible for the choice of partners and suppliers of IT services. Negotiated and managed two outsourcing contracts worth in excess of £25 million. Managed the supply and preparation of financial and asset information to the company directors. Involved in the strategic implementation of a new Business Management System for the Group. Managed and was accountable for the service provided by both the suppliers and the outsource/out‐tasking partners, including contracts. Managed all IT Purchasing and Procurement, including software, hardware, and services. Responsible for the account relationships with the major software and hardware suppliers. Agreed software and process changes with the business to maximise the use of equipment and facilities available. Agreed SLAs and service requirements with the business and suppliers, working towards continuous improvement within all the contracts. Responsible for negotiating over 28% worth of discounts from BT, and 23% of discounts from O2. Worked as a Service Delivery Manager in the run-up to the outsourcing of the service desk function Company: London City Mission Dates: June 1991 ‐ September 1999 Position: Youth Director and Special Projects Director Delivered the youth and project work of a large inner-city charity. Built external relationships to increase funding from individuals, corporations and government agencies. Professional Accreditations Professional Body: ITIL Dates: February 2009 ‐ Present Accreditation Title: ITIL Foundation v3 Professional Body: OGC Dates: February 2004 ‐ Present Accreditation Title: Prince 2 Professional Qualified Professional Body: Member of Chartered Institute of Procurement and Supply Education Institution: Roffey Place Community Centre Dates: September 1983 ‐ August 1984 Education Level Attained: Certificate in Community Work, Youth & Community Work Certification. Institution: Guildford College of Technology Dates: September 1981 ‐ June 1983 Education Level Attained: Electronic Engineering TEC Level3