Jonathan Demata

Jonathan Demata

$20/hr
Account Manager/ E-commerce Support / Shopify SAAS
Reply rate:
25.0%
Availability:
Full-time (40 hrs/wk)
Location:
Metro Manila, Ncr, Philippines
Experience:
7 years
About

Dear Hubstaff Clients,

Looking for a Reliable Customer Service VA Who Delivers Results? I’ve Got You.

Growing a business isn’t just about completing tasks—it’s about having a Customer Service Virtual Assistant who treats your business like their own. With 8+ years of experience in Customer Support, I bring a solid background in email support, chat support, order processing, refunds, dispute handling, and e-commerce customer care.

I’ve worked with Shopify stores, dropshipping brands, and fast-paced e-commerce teams, using tools like Gorgias, Zendesk, Freshdesk, and Gmail to create smooth, positive customer experiences that boost loyalty and increase conversions.

I don’t just follow SOPs—I anticipate needs, solve problems quickly, and improve processes so your operations stay efficient and your customers stay happy.

If you’re looking for a long-term, dependable, detail-oriented Customer Support VA who values growth, communication, and consistent results—I’m here for it.

Let’s turn challenges into solutions and goals into real wins—together.

Cheers,

Jonathan

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