Jonathan David G. Garcia
220 Raja Bldg East Raya Gardens, Mercedes Ave
San Miguel, Pasig 1600
-/-
Email Address:-
Work Experience
Customer Success Manager
Savii Inc.
May 2018 - February 2019
Jewelry Consultant
Custom Made
June 2017 - February 2018
Support Manager
Celigo Inc.
September 2013 – September 2016
Department Manager - Support
MercurianMedia
December 2009 – May 2013
Activant Team Leader
eTelecare Global Solutions
October 2007 – December 2009
AOL Features and Premium Services Team Leader
eTelecare Global Solutions
October 2006 – October 2007
AOL Features and Premium Services Subject Matter Expert
eTelecare Global Solutions
July 2006 – September 2006
AOL Features and Premium Services Training Assistant
eTelecare Global Solutions
May 2006 – July 2006
AOl Features and Premium Services Support Specialist
eTelecare Global Solutions
November 2005 – May 2006
Dell Premiere Warranty Technical Support Consultant
eTelecare Global Solutions
May 2005 – September 2005
Dell Technical Support Consultant
eTelecare Global Solutions
May 2004 – April 2005
Educational Background
Tertiary
University of the Philippines Los Baños
Los Baños, Laguna
Course: B.S. Agribusiness Management
1999 - 2004
Secondary
Makati Science High School
Poblacion, Makati City
1995 - 1999
Primary
Living Word academy
Malate, Manila
1993 – 1995
International Christian Academy
Sucat, Parañaque
1989 - 1993
Seminars / Trainings Attended
PURPOSEFUL STEWARDSHIP INSTITUTE (PSI)
Batch 232, Manila, Philippines
CONTINUOUS IMPROVEMENT AND PROBLEM SOLVING (CIPS)
Conducted by EGS Organizational Development Training
ETELECARE GLOBAL SOLUTIONS LEADERSHIP DEVELOPMENT PROGRAM
INTERACTION MANAGEMENT (CORE SKILLS FOR BUILDING COMMITMENT)
Conducted by Development Dimensions International
AOL FEATURES AND PREMIUM SERVICES CLIENT SPECIFICS TRAINING
eTelecare Global Solutions
DELL CLIENT SPECIFICS TRAINING
eTelecare Global Solutions
October 23-26,
2009
May 19, 2007
September 17-28,
2006
September 29, 2006
November 2005
June 2004
