Jonamae Rosell

Jonamae Rosell B. Aliño Executive VA I’m not just an Executive Assistant—I’m the person who makes sure things run smoothly behind the scenes. With 7 years of experience supporting senior leaders, I’m a master at juggling calendars, planning travel like a pro, and solving problems before they even hit the radar. Contact Me- - Upper Tulay, Minglanilla Cebu 6046 Expertise Skill Product Listing Speaking Customer Support Technical Support Web Development Lead Generation Language English Tagalog Cebuano Certificates NCII for Computer System Servicing TESOL Education- Innovative Technological College of the Philippines Information & Communication Technology- University of the Visayas (Minglanilla Campus) Work Experience Executive/General Virtual Assistant ShoreCan Construction | Sep. 2024- Aug. 2025 Calendar Management Manage emails for the client Set Up Wunderbuild System for project progress and Statuses. Create jobs on Wunderbuild Create Leads for new prospects Create Construction Schedule for ongoing projects. etc. Create Invoices for clients and purchase orders for Suppliers. Manually track timesheets of carpenters for payroll processing. Create, Build and Design WIX Website Create Product Description Upload Products on store Social Media Manager Executive/General Virtual Assistant Maven Advantage Inc. | Nov. 2022 - Sep. 2024 Fix computer software issues remotely. Manage emails for the client Check server back up if it's working and functioning well. Accounting (Payroll, Invoicing, Insurance) Human Resources Task( Hiring, Onboardings ,Terminating) Technical Support( Web Designing, Troubleshooting/Testing Softwares) Marketing (Uploading Images in GMB, Monitoring Google Reviews, Listing) Work Experience Executive Virtual Assistant UpdateIT Pty. Ltd. | Aug. 2020 - Nov. 2022 Fix computer software issues remotely. Manage emails for the client Also doing Customer Service Support for the client. Creates Sales invoices & Quotations Check server back up if it's working and functioning well. Creates user account and have done email migration as well. General Virtual Assistant Trendysavers.uk | April 2018- Aug. 2020 Doing the Product Listing for the client on his eBay store and Shopify Store. Also doing the Customer Service Support for the client (Email Only) Editing Photos for Website Pixels requirements. Web Developer Project-Based| June 2017 - April 2018 Develop websites through WIX, WordPress, Shopify, Cascade, DIVI Website Content Migration Basic knowledge of Javascript, HTML, CSS language. Lead Generator/Appointment Setter Project-Based | June 2017 - April 2018 Generates leads for the client Contact the property owner through call or email to set an appointment with them for a client meeting. Creates meeting schedules for the client with the property owner. Work Experience Remote Desktop Support Specialist Accenture Phils.| Nov. 2016 - June 2017 Handled customer inquiries through chats. Assisting customers with computer concerns and helping them through troubleshooting to fix the error software/hardware issues of the computers. Fix computer software issues remotely. Fix email issues in Mac & Windows Fix website issues based on the errors that they have ex: Error 404, 503 &, etc. Creates email accounts and has done email migration on Microsoft 365. Customer Service Representative Collabera Solutions BPO| Aug. 2015 - Nov. 2016 Responsible for answering customers' queries through emails regarding their lost package, missing items, refund and replacement, and other delinquent accounts.