Jonalyn E Ongogan

Jonalyn E. Ongogan My goal is to remain committed to learning and developing my skills to consistently deliver outstanding results. I am confident that my extensive experience, will make me a valuable asset to any company. JOB EXPERIENCES SKILLS Social Media Management Social Media posting/scheduling Customer Service Data management Research skills Recruitment CONTACTS Mobile: - Email:-Email:-Skype: jonah.ongogan EDUCATION HISTORY DE LA SALLE UNIVERSITYDASMARIÑAS JUNE 2001 - MARCH 2005 BACHELOR OF ARTS IN COMMUNICATION TOOLS IHD Laboratory - Client Services APR 2024 - PRESENT As a liaison to assist providers with their needs on patient results, pick up of samples, coordination with laboratory department via phone, email and ticket. Cinderella’s Closet Lingerie/Post Mastectomy Fitter Multimedia Virtual Assistant JULY 2023 - PRESENT (flexi time) As a Freelance handling social media posting, creating content and doing other adhoc task if needed. DIGITAL CLASSIFIEDS GROUP, AU JUL 2013 - MAR 2023 (9 YEARS) FB Ads, LinkedIn Ads, Website Management for 2 real estate websites in PNG and Cambodia and 1 e-commerce website in PNG. social media posting and schedule coordination, monthly and weekly reports, data entry work, transcription work Answers FB Messages, emails and chat using Tawk.to LINK TO PORTFOLIO LAW OFFICES OF SCOTT KLOTZMAN, U.S. SEP 2019 - JAN 2023 (3 YEARS) As a Freelance hearing coordinator - Research Judge’s procedures in scheduling and coordinates with opposing counsel. Efiles Notice of hearings. As a Medical Records coordinator - Research procedure per hospital, coordinates with Health Information Officers to make sure medical records and billing ledger is received. Does Admin work by using EMR. Checking client details are correct, coordinating billing via email. CHRIS PEG - TECHNICAL RECRUITER SEPT 2018 - JAN 2020 (2 YEARS) As a Flexi Freelance Technical Recruiter. I help him source candidates in the IT or Data Science fields using LinkedIn and his account in Hiretual. STARTEK LTD. - QUALITY SPECIALIST & TEAM LEAD JUL 2010 - JUN 2013 (3 YEARS) Experienced customer service representative As a Quality Coach, I'm tasked to do coaching, call evaluations and other reporting tasks. As a Team Lead, I experience handling 18-20 non voice agents, doing their payroll and acts as SME for the team. TELETECH PHILIPPINES - SENIOR HR RECRUITER DEC 2007 - JAN 2010 (3 YEARS) Sourcing for non agent hiring roles Conducting Job Offers for hired applicants VISION X INC. PHILIPPINES OCT 2006 - NOV 2007 (1 YEAR) Inbound customer service for a fashion catalogue account