Customer service professional with proven track record in efficiency, productivity, and customer focused approach in business. I am an
entry level professional whose main focus is to improve potential for synergy and cooperation. I am able to provide efficient service with
quick adaptability to new work environment and arrangements and deal with a range of customer needs.
Google Hangouts
Skype
Zoom
Microsoft Teams
Viber
Outlook
Knowledge of
spreadsheets
Excel
Google Sheets
MAR
2021
AUG
2019
PHONE CUSTOMER SERVICE | EMAIL CUSTOMER SERVICE
▪ Efficiently managed call queue regarding product inquiries, purchase and support.
▪ Centered on customer satisfaction, promptly identified and assess customer
needs and concerns.
▪ Assigned to check and manage schedule in connection to adherence on team
level.
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Participated with student leadership organizations:
Microsoft Word
Google Docs
PowerPoint
Photoshop
Illustrator
-Central Student Government (Treasurer, AY-; Senator, AY-)
-The Martyrs’ Ink Updates (Editor-in-Chief, AY-)
-League of Young Hoteliers and Restaurateurs (Vice President, AY-)
Recipient of academic scholarships throughout university tenure
