Joleen Pearl Benosa

Volunteer Representative LONG BEACH, CALIFORNIA,- Served a proselytizing mission for The Church of Jesus Christ of Latter-day Saints. Achieved monitored key indicators and developed solutions to reach the goals. Taught, trained, and supervised several missionaries. Met, conversed with and taught over 100 people on a weekly basis. EDUCATION JOLEEN PEARL BENOSA VIRTUAL ASSISTANT Energetic and optimistic customer service representative with over 2 years of professional experience assisting customers in solving complex issues. A Virtual Assistant for various industries specializing in Customer Service, Product Research, and Order Fulfillment. BYU-Pathway Worldwide PathwayConnect Certificate, 2021 - Present AMA University Bachelor of Arts in Psychology,- Lyceum of the Philippines University- Manila Bachelor of Science in Psychology,- SKILLS Interpersonal Skills 90% EXPERIENCE Customer Support Agent Written & Oral Communication Skills 90% BRUNTWORK PTY LTD.,- Resolved tickets from customers of the ecommerce site of Mosaic in a timely and accurate way. Served customers by providing product and service information and resolved product and service problems. Ecommerce Virtual Assistant T&A LLC,- Handled Amazon stores' Seller Central accounts and Walmart's. Researched and listed profitable products from various suppliers and fulfilled orders. Customer Service/Sales Representative TELEPERFORMANCE,- Provided assistance and resolutions through inbound calls in relation to customers' hotel reservations. Promoted hotel facilities and offered options for a better stay. Research Skills 80% Organizational Skills 80% Detail-Oriented 90% CONTACT --live:.cid.4d692622f0c024c2 Koronadal City, South Cotabato