Joleen Pearl Benosa

Customer Support Agent

BRUNTWORK PTY LTD. 2021 to 2022

• Resolved tickets from customers of the e-commerce site of Mosaic in a timely and accurate way.
• Served customers by providing product and service information and resolved product and service problems.

Ecommerce Virtual Assistant

T&A LLC, 2020 to 2021

• Handled Amazon stores' Seller Central accounts and Walmart's.
• Researched and listed profitable products from various suppliers and fulfilled orders.

Customer Service/Sales Representative

TELEPERFORMANCE, 2018 to 2019

• Provided assistance and resolutions through inbound calls in relation to customers' hotel reservations.
• Promoted hotel facilities and offered options for a better stay.

Volunteer Representative

LONG BEACH, CALIFORNIA, 2014 to 2016

• Served a proselytizing mission for The Church of Jesus Christ of Latter-day Saints.
• Achieved monitored key indicators and developed solutions to reach the goals.
• Taught, trained, and supervised several missionaries.
• Met, conversed with and taught over 100 people on a weekly basis.