Johnny M. Ortega Jr.

A versatile professional skilled in office administration, IT support, and virtual assistance. Proven ability to troubleshoot technical issues, manage product listings, and deliver excellent customer service. Strong in multitasking, problem-solving, and ensuring efficient operations in both physical and digital environments.

Office Administrator:

​Experienced in office administration, I proficiently manage administrative tasks while ensuring the smooth operation of the company's IT infrastructure. Skilled in scheduling, document management, and correspondence, I possess expertise in maintaining and optimizing computer networks, servers, and software systems. I provide reliable technical support, diagnosing and resolving issues and implementing security measures. Additionally, I oversee office operations such as answering calls, handling paperwork, and scheduling meetings while managing supplies, maintenance, and policies. I support hiring, maintain employee records, and assist with basic accounting. Strong organizational skills, proficiency in Microsoft Office, and adaptability to various tasks characterize my approach and ability to work independently or in a team, taking on extra responsibilities when needed. Effective communication with staff and stakeholders and coordination between departments are pivotal aspects of my role. 

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General Virtual Assistant:

​I am a versatile and adaptable General Virtual Assistant with a strong background in remote administrative support. With excellent communication, organization, and time management skills, I am proficient in various tasks, from email and calendar management to data entry and research. I am committed to delivering high-quality results while providing efficient virtual support to clients across different industries. 

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​IT Support Specialist

​Specializing in offering comprehensive technical support to clients independently, I am skilled in diagnosing and fixing hardware and software issues, setting up systems, and maintaining and upgrading them. I provide tailored solutions to meet each client's needs, whether it involves troubleshooting computer problems, setting up networks, or offering technology advice. I aim to deliver prompt and practical assistance to enhance clients' computer systems and boost their productivity.​