Johnny Alfaro Salazar

I have 15 years of experience with IT customer service and Customer support for US companies like: Hewlett Packard Nokia, Cisco Systems, Concentric, Experience , Sykes and all the knowledge to manage day by day company issues. I have 2 US numbers Internet connection with a back up. laptop. Speak 3 languages and starting to study the 4th. Networking background and great availability.

Knowledge on many applications and software like: I recently managed 20 Properties in San Francisco California for the last 3 years. This account were close by the city so I am no longer with this customer.

I have Many years of experience with File Management Internet Research Receipt organizing On line Shopping Appointment scheduling Phone Support Data Entry Email Communication Bookkeeping Customer Service Email Handling Quick Books Microsoft Excel Microsoft Word Virtual Assistant CRM tools AIRS GUEST

Drop box Google Docs and Calendar Chat Support Call Handling Whatsoever handling.

I have experienced handling with all kinds of AIRBAG issues also experience dealing with repairs ordering supplies. have a quiet office and Good INTERNET connection with a backup.

Also among my duties I had to

• Schedule Cleaning
• Providing support to guests
• Manage your listing
• Organized Maintenance
• Reply to Guest Inquiries
• Screen potential guests
• Organized key exchanges
• Manage Guesty and Airgms
• Setup door codes