CAREER OBJECTIVE
To work in a competitive company where my qualifications are suited and my skills, abilities are well utilize and maximize for the development of my personal growth as well as to be part of the company’s success.
EDUCATIONAL BACKGROUND
Elementary:Christian Values School -)
Km. 18 Aguinaldo Highway Bacoor, Cavite
High School:St. Andrew’s School Paranaque -)
La Huerta, Parañaque
College:University of Santo Tomas -)
España, Manila
Course: BSIT (Bachelor of Science Information Technology)
WORK EXPERIENCE
Local Government Unit – Barangay Habay II Bacoor, Cavite
Position: IT Technician
Work Duration: December 2010 – December 2012
Work Description: Perform installations, maintenance and repair work on any computer related equipment that supports the business from laptops, desktops, and communications equipment. Sets up computer equipment, schedule maintenance and teach clients to use programs.
Manila Doctors Hospital – 667 United Nations Avenue, Manila
Position: On-The-Job Trainee (Technical Support)
Work Duration: June 2012 – December 2012
Work Description: Connecting and setting up hardware. Installing work stations. Loading all necessary software. Providing network access and connectivity to the staff. Monitoring network security and computer processing systems. Troubleshooting network, operating system, software and hardware. Perform tests on computer equipment and programs.
DXC.Technology – 28 Upper McKinley Rd, Taguig, 1634 Metro Manila
Position: Service Delivery Consultant
Work Duration: April 11, 2016 – May 27, 2019
Work Description: System Administration for Linux Operating Systems including the following tasks:
Operating system patching and hardware maintenance
Providing efficient and effective support for diagnosing incidents and fulfilling service requests
Change and Problem Record Management
Operating system level maintenance and server hardening for security compliance
Machine, not limited to virtual and physical, configuration, installation and maintenance of application/software required for machine functionality and intended purpose.
Responsive coordination of hardware and software issues with vendor for easier and effective resolution.
Nowcom Global Services - 30th & 33rd Floors, Raffles Corporate Center, F. Ortigas Jr. Road, San Antonio, Pasig City, 1605 Metro Manila
Position: NOC Engineer
Work Duration: May 27, 2019 – February 19, 2021
Work Description:
Monitor and analyze the performance of Data Center equipment
Ability to create standard and customized alerts for IT monitoring solutions.
Provide timely response to all incidents, outages and performance alerts
Categorize issues for escalation to appropriate technical teams.
Collect and review performance reports for various systems, and report trends in hardware and application performance to assist respective teams to predict future issues or outages.
Accenture Philippines
Position: Senior Analyst
Work Duration: March 15, 2021 – up to present date
Work Description:
Administration for Linux/Unix based machines or servers
Setting up and maintaining UNIX user accounts and access management systems.
Monitoring the performance of the system and server.
Applying patches and upgrades when necessary.
Detecting and troubleshooting software and hardware issues.
Responding to user requests and software errors.
Implementing and managing system to proactively monitor infrastructure.
SKILLS
Knowledgeable in Unix operating systems including but not limited to Red Hat Linux, Solaris, HP-UX and AIX
Knowledge in handling and managing virtual machine-based systems such as VMware and ESXi
Bash/Linux scripting
Database programming using MySQL.
Knowledge on MySQL workbench.
Can easily learn and adapt in other programming language.
Computer hardware and software troubleshooting.
Knowledge on networking and diagnostics.
Cisco Networking configuration and troubleshooting
Experience with SolarWinds and flexible of using other IT monitoring solutions.
Capable of handling incidents, service requests, problem and change records in line with business and technical process
Capable of working and coordinating effectively and efficiently in a team
Proper coordination and escalation of vendor/customer cases and incidents
Collaborating and brainstorming with the team during critical and high priority incidents
PERSONAL INFORMATION
Date of Birth: November 18, 1989
Place of Birth: Pasay City
Sex: Male
Civil Status: Single
Height: 6’0”
Weight: 150 lbs
Citizenship: Filipino
Religion: Catholic
CHARACTER REFERENCES
Kristel Chua-
Ryan Ponferrada-
Kent Mauro Jonson-
