John Perez

John Paul Perez Cold Caller/VA Result motivated virtual assistant with more than 8 years of experience being involved in outreach, prospecting, and lead qualification. Able to focus on work without the need for supervision. Already have numerous great successes with a lot of sales development roles through inbound and outbound calling. Contact Phone Experience - October 2023 - August 2024 CRE Task Wizard - ● Curated Virtual Assistance for Real Estate Professionals Company. ● Cold calling leads and ask if they are still looking for a space and some leads that have been through that process and ask for feedback to pass those along to the broker. Blk 26, lot 18, Emily Homes April 2023 - October 2023 Onlinejobs.ph Client/ Armenian based in LA, CA Email Address Subd. Brgy. Tres de Mayo, Digos City, Davao del Sur, 8002 Virtual Assistant Real Estate Cold Caller ● Cold calling real estate leads following clients preffered area and lists using Mojo. ● Managing a team of 3 cold callers. January 2023 - March 2023 Onlinejobs.ph Client/ Canadian Appointment Setter Education 2011 Undergraduate of Bachelor of Science and Marine Transportation Davao Marine Merchant Academy ● Cold calling warm leads to book appointments for various companies client outsourced. October 2022 - December 2022 Phoenix Support Services General VA / SDR ● Cold caller, Appointment Setter. ● General VA ● Interact directly with clients to fulfill their recurring and unique requests through Wing’s proprietary textbased virtual assistant service platform (the “Platform”) ● Inbound and outbound calls, Prequalifying leads, Appointment Setting, Sales Development Representative, etc. June 2022 - September 2022 Wing AI Technologies - Specialized VA Role (SDR) Undergraduate of Bachelor of Science and Civil Engineering Cor Jesu College of Digos ● Cold caller, Appointment Setter. ● General VA ● Interact directly with clients to fulfill their recurring and unique requests through Wing’s proprietary text-based virtual assistant service platform (the “Platform”) ● Inbound and outbound calls, Prequalifying leads, Appointment Setting, Sales Development Representative, etc. - November 2021 - May 2022 DRE Multifamily Undergrad of Bachelor of Science and Information Technology Southern Philippines Agri-Business and Marine and Aquatic School of Technology Expertise Inbound and Outbound calling Sales Customer Service Real Estate Real Estate Business Executive Assistant ● Phone calls to expired listings, Warm and Hot leads as well as cold follow-up leads, gather info about seller timeline, motivation, and property need-to-know details. ● Reireply text campaign manager, ReiReply basic automation, customer email attendant, appointment setter for lead-client communications, follow-ups, keeps leads warm as much as possible to ensure next level of acquisitions in strategized sales funnel. ● All of the tasks above while cold calling using an automated dialer (Mojo was used most of the duration) to leads generated by scraping from platforms like Reonomy, Zillow, and as well asMojo itself. June 2021 - October 2021 Xyrva Digital Services Real Estate Cold Caller ● Cold calling potential property sellers as the first point of contact of the aimed sales funnel. ● Pre-qualifying sellers, setting up a proper first impression, and building rapport to provide the next level of acquisition a smoother and easier transition on the date the seller preferred to discuss the details of the offer which will only be provided by the level 2 acquisitions manager. March 2021 - April 2021 HTP Enterprises Financial Sales Associate ● Attending to inbound and outbound calls for leads who inquired about credit repair service through the company’s website and providing credit consultation, negotiating and closing deals, and converting them into clients. ● Position only lasted one month since it was a contractual job and the company had a recent event that led to the overhauling of their whole admin staffing resulting in the removal of my whole wave of hires and before us. January 2021 - February 2021 ABA House Buyers Training Level 1 Acquisition Manager Basic Computer Hardware ● Cold calling potential property sellers as the first point of contact of the aimed sales funnel ● Pre-qualifying sellers, setting up a proper first impression, and building rapport to provide the next level of acquisition a smoother and easier transition on the date the seller preferred to discuss the details of the offer which will only be provided by the level 2 acquisitions manager. Microsoft Excel and Word, Google Sheets, Etc. April 2020 - December 2020 GEMENERGY Technical Support/Virtual Assistant ● As a technical virtual support, my job here was monitoring solar panel performance of commercial businesses, checking each solar panel systems for clients and sites with contracts every day to make sure all are performing well, reporting faults and any underperformances to field engineers as soon as possible, sending out monthly reports of each sites production vs. the guaranteed performance. Language English Filipino August 2019 - January 2020 VXI Global Holdings Customer Service Representative/Technical Support ● Customer service representative for AT&T customers attending to almost any kind of customer concerns and later on, transitioned to as a technical support representative for COMCAST Xfinity, wireless gateway repair tier 2, which simply means I specialized in assisting customer with WIFI connectivity problems, all of which, inbound calls February 2019 - July 2019 Real Estate Client Call Center Agent/Sales Associate ● Cold calling a list of leads that are homeowners provided by my client each day to pre-qualify them, providing offers, and setting up appointments with my clients. ● Managing my client's schedules by doing admins' tasks for them. ● Direct hire for 2 consecutive Real Estate Investors. Additional Releveant Skills and Knowledge Scopes ● Email Marketing and Customer Service ● Inbound calling ● Cold-calling ● Sales ● Customer Service ● Phone Communications ● Phone, chat, and email handling ●Excellent written and spoken English communication ● Capable of working under time pressure ● Multi-tasking skills ● Organizational skills ● Credit Repair ● Mortgage Refinancing ● Financial and Disability Claims ● Solar Panels ● Survey and Appointment Setting ● Basic Computer Hardware ● Technical Support ●Microsoft Excel and Word, Google Sheets, Etc. August 2018 - January 2019 FICON Virtual Solutions Sales Associate/ Appointment Setter ● Google maps appointment setter. ● Cold calling businesses all around the US and offering Google Maps services to help their businesses grow by being virtually exposed to customers that prefer using google maps to explore or visit shops virtually. August 2017 - July 2018 ZEONS (Zello Online Network Solutions) Sales Associate/Appointment Setter ● Cold calling leads to pre-qualify them for mortgage refinancing, warm transferring the call to licensed financial consultants based in the US which will close the sale or will be the final stage of acquisition. ● Hitting a daily quota for the number of warm transfers and closed deals. ● Eventually leading a team of 5 to succeed in team leaderboards based on the total number of transfers and sales of the whole team. February 2017 - July 2017 NASCO Sales Customer Service Representative ● Customer service representative for an Amazon seller company, attending to both calls and emails. ● Organize all important emails from customers, suppliers, logistics, and bank institutions, as well as make sure that all of them are responded to or processed accordingly in the manner they were received. ● Maintaining customer satisfaction and company score and reputation on Amazon. June 2016 - January 2017 C&M trade Customer Service Representative/ Phone handler ● Worked with the customer service department of an Amazon seller company. ● Handles all customer, supplier, and logistics emails, as well as organizes all incoming emails. ● All phone-related are specifically assigned to me since that was the main reason I was hired for. ● I handle all calls, inbound and outbound, from or to customers, suppliers, logistics, and even banking institutions. September 2013 - August 2014 Private Contractor/Freelance Telemarketer/Cold Caller ● Cold calling for an AUS base campaign (Student loans). ● Cold calling leads which are commonly teenagers that haven't been to college yet for a private company in AUS that earns money from the government student loan program which aims to effectively spread and onboard (mostly) teenagers that are qualified for the program. September 2014 – August 2016 Telcor Virtual Solutions Call Center Agent/Sales Associate ● Test dialing for a lot of campaigns and clients since this was a newly established call center. Eventually, we had a stable campaign for a client in the US whose business is travel and tours. ● Cold calling leads to offer travel and tour package deals. September 2013 - August 2014 Global Business Solutions Call Center Agent/Sales Associate ● Cold calling through automated dialer for UK base financial and banking campaigns. ● Calling leads that are premium bank account holders to educate them that they can file a claim for the premium benefits of their premium bank account which they are paying for a much more expensive price than a regular bank account every month ever since they got the account. Tests Taken ● IQ TEST (123.test.com) - https://drive.google.com/file/d/1diiXahcbbq2DOiKRSRvp3-tIrHN0LGTe/view?usp=sharing? ● English Proficiency Test (track.eu) - https://drive.google.com/file/d/1FNamaKZj4Bdt1if9yG3IStHbMl59rBoq/view?usp=sharing ● DISC Personality Test - https://drive.google.com/file/d/1SZkfeuXQrc5ojvN1CHW_7tNTDJ8DdVa7/view?usp=sharing