JOHN NIÑO FALLERA CHACON- |-| https://www.linkedin.com/in/john-ni%C3%B1o-chacon-6a-
Blk 87 Lot 42 Phase 3 Springtown Villas Barangay Bucal, Tanza, Cavite, Philippines
A goal-oriented and efficient Customer Service and Sales Representative with a Bachelor’s Degree and around seven years of
experience in different accounts including sales, basic technical support and customer care. Flexible and focused on providing quality
customer service to clients.
Work Experiences
Prospr Outsourcing Inc. - Makati City
Oct 2022 - Apr 2023
Outbound Sales Representative
Contacting potential customers by phone and focusing on their needs to close sales.
Reimage Philippines - Makati City, Philippines
Jan 2019 - Sep 2022
Customer Sales Representative
Providing excellent customer services to clients in addressing concerns relating to their services. Providing the best possible
recommendations that will suit the needs and wants of the clients.
Service Excellence Award, 2020
Customer Contact Channels - Taguig City, Philippines
Jul 2017 - Apr 2018
General Care Specialist
Providing excellent customer services to customers in terms of account management and smartphone technical concerns via phone.
Sutherland Global Services - Carmona Cavite, Philippines
Apr 2016 - Apr 2017
Customer Service and Sales Representative
Addressing clients’ billing inquiries and providing the best possible recommendations for their services that will suit their wants and
needs.
Top Agent of the Month Awardee (Multiple times)
Iqor Philippines - Dasmariñas, Cavite
Oct 2015 - Mar 2016
Customer Service Representative
Providing excellent customer services to customers in terms of billing queries and some basic technical issues.
Teleperformance Inc. - Makati City, Philippines
May 2015 - Oct 2015
Customer Service Representative
Providing excellent customer services to customers in terms of billing queries and some basic technical issues.
Education Level
The National Teachers College - Manila City, Philippines
Jun 2018 - Aug 2022
Bachelor Degree in Secondary Education major in English
Summa Cum Laude
Dean's Lister
Academic Scholar
L1 and L2 Google Certified Educator
Cavite State University Main - Indang, Cavite
Bachelor Degree in Architecture
Jun 2014 - Nov 2015
