CAREER OBJECTIVE
To obtain a job that will allow me to showcase my skills for my personal
and corporate growth.
CAREER BACKGROUND
Trainer/HR Manager (Home-Based)
Domain Bird | June 9, 2019 - July 24, 2019
DREXX GALINDEZ
VIRTUAL ASSISTANT
PROFESSIONAL
BACKGROUND
Seven years of customer service
experience over the phone, email
and chat, with knowledge in training
and Human Resources. A fast learner
with open ears when it comes to
receiving feedback from either
leaders or colleagues.
KNOWLEDGEABLE IN
USING:
Google Applications (Drive, Docs,
Spreadsheet,Slides)
Microsoft Office (Word,
Powerpoint, Excel, Outlook)
Trello
Canva
Teamwork
Desktime
Hubstaff
Zoiper
Monday
LET'S GET IN TOUCH
Mobile: -
Email:-Address: 086 Libis, Tungkong
Mangga, City of San Jose del Monte,
Bulacan 3023
Developing and administering human resources plans and procedures
that relate to company personnel
Planning, organizing, and controlling the activities and actions of the HR
department
Contributing to the development of HR department goals, objectives,
and systems
Design and implement overall recruiting strategy
Develop and update job descriptions and job specifications
Perform job and task analysis to document job requirements and
objectives
Prepare recruitment materials and post jobs to appropriate job
board/newspapers/colleges etc
Source and recruit candidates by using databases, social media etc
Training Assistant/Client Management Officer
JP Morgan Chase & Co. | July 2016 - June 2019
Collaborate with the management to identify company training needs.
Schedule appropriate training sessions.
Oversee and direct seminars, workshops, individual training sessions,
and lectures.
Plan and implement an effective training curriculum.
Supervise training budgets.
Prepare hard copy training materials such as module summaries, videos,
and presentations.
Train and guide new employees.
Develop monitoring systems to ensure that all employees are performing
job responsibilities according to training.
Responds to customer/banker's inquiry via phone and email about auto
loans: rates, application decision, loan closing, stipulations, etc.
Schedule appointments with a branch representative should a customer
decides to accept loan offer and complete loan closing
Technical Support Specialist
Teleperformance | May 7, 2012 - July 14, 2016
Resolve network/handset-related issues either via email or over the
phone
Installation & configuration of a mobile device's operating systems and
applications.
Maintenance and monitoring of a mobile device's networks and systems.
Testing and evaluating new technology
Dispatching engineers in a given area should a known issue has been
reported in a given area
Responding to customer's emails and call-outs in a timely fashion
ABOUT ME
EDUCATIONAL BACKGROUND
Nickname: Drexx
Age: 26
Birthday: January 5, 1993
Place of Birth: Cabanatuan City,
Nueva Ecija
Civil Status: Married
Spouse: Maria Thessa SomeraGalindez
Father: Alvin Galindez
Occupation: n/a
Mother: Lorna Lira
Occupation: Barangay Health
Worker
Religion: Roman Catholic
TERTIARY
Bachelor of Science | Hotel and Restaurant Management
Polytechnic University of the Philippines
2009 - 2011 (Undergraduate)
Teresa Street
Sta, Mesa Manila
SECONDARY
Paradise Farms National High School
Class of-
Tungkong Mangga
City of San Jose del Monte
Bulacan 3023
INTERESTS
Mobile Gaming
Songwriting
Music Recording
Basketball
Miniature Cars
CHARACTER REFERENCES
AVAILABLE UPON REQUEST
