John Michael Vincent Galindez

With seven years of experience in the BPO industry (both voice and non-voice), I am proud to say that I know how excellent customer service should be. From handling both customer service and technical support calls/emails, I ALWAYS deliver results that clients want.

I used to work as a financial service adviser in a top-caliber bank recognized globally for three years now, supporting both bank employees and customers both inbound and outbound calls so as responding to their email, plus being a training assistant that is focused in doing administrative tasks such as reports being created in Word, Power Point, and Excel.

At this time, I am focused on the end-to-end process of recruitment: from job posting to interviews, assessments, and having new hires on boarded before getting into operations. I can also be an HR guy that you can rely in terms of creating SOPs, policies and procedures, timekeeping, and employee support.

Just hit me up and let's talk about your need of someone who you can trust in meeting your business needs for its success.