John Michael Pleños

As an experienced professional with over 5 years of experience in order management, logistics, and order fulfillment, I have a strong background in overseeing the complete order process from start to finish. With a keen attention to detail, I have consistently ensured that orders are processed accurately and efficiently from creating shipping labels and Bills of Lading to managing returns and claims. I am also skilled in tracking shipment statuses and obtaining accurate quotes to ensure competitive pricing and timely deliveries.

Throughout my career, I've gained valuable experience in logistics, particularly focused on E-commerce operations, enabling me to optimized workflows and increase efficiency. I have coordinated with the management, warehouse teams and third party logistics (3PL) providers to ensure seamless operations. I am also experienced in resolving any shipment related issues from customer, ensuring their satisfaction. A fast learner, I am always ready to adopt new technologies and methods to improve performance. Whether it's managing large volumes of orders or troubleshooting complex shipping issues, I am committed to achieving operational excellence and ensuring customer satisfaction.