John Kirby Alcaraz

JOHN KIRBY ALCARAZ Virtual Assistant | IT Support Specialist | CONTACT DETAILS EXPERIENCES EMAIL- ADDRESS Governor's Hills, General Trias, Cavite SKYPE live:jkirbyalcaraz PHONE - PODEAN• AMAZON CATALOG VA JANUARY 2022 Product Inventory Audit Checking the titles and any issues that may have been updated by a reseller. Navigating on the front-end listing to verify that all necessary information are appearing from the feed (back-end) Checking all images if properly formatted, ensuring the main image(s) are appearing without error OTC BOX• AMAZON SOURCING VA MAY 2021 Has substantial experience in researching and recommending products based on the client’s profit margins Keen in comparing supplier SKUs and matching images versus current products being sold on Amazon for an accurate database management Tools: Profit Genie, JungleScout, Keepa, DS Amazon Quickview, Helium10 Niche: Beauty, Health & Personal Care, Tools & Home Improvement, and Grocery & Gourmet Food. OPTIMALGOODS, LLC • VIRTUAL ASSISTANT JANUARY 2021 Product sourcing from eBay Researching products online and calculating profits and factoring shipping fees into a spreadsheet Tools: Profit Genie Niche: Cellphone Accessories, Camera, Electronics, Home and Kitchen. TASKUS • IT SUPPORT SPECIALIST OCT 2015 - NOV 2020 Reporting to the IT Supervisor and collaborating closely with other IT team members Responding to queries in a timely and accurate manner, and resolving queries to the user's satisfaction Responsible for diagnosing and resolving hardware, software and endusers problems Inventory Management of the company resources and devices Manage Windows updates and Security Patches JOHN KIRBY ALCARAZ Virtual Assistant | IT Support Specialist | AMAZON MASTERCLASS TRAINING AMAZON SELLER VIRTUAL ASSISTANT, 2020 Product Research, Sourcing & Listing Inventory Management, Customer Service Sponsored Ads, Amazon PPC UDEMY SEO, 2020 Set up Web Hosting and Download and Install WordPress Build, Administer and Update a Website Rank Your Website Presence on Search Engine Optimize On/Off-Page and Technical SEO Keyword Research UDEMY WEB DEVELOPMENT , 2020 Data Analyst, MySQL, Data Virtualization, Tableau WordPress Setup, Design Optimize On/Off-Page and Technical SEO, Keyword Research Lead Generation SOFT SKILLS Successful working in a team environment, as well as independently Ability to work under pressure and multi-task Attention to detail, organizing, and time management skills. Ability to learn new software applications. Analytical, problem-solving, and troubleshooting ability HARD SKILLS MS Office (Word, Excel, Notepad, PowerPoint, and others) Google Suite (Google Sheet, Docs, and Hangouts, among others) proficiency and tracking-software familiarity Helium10, Jungle Scout, AMZ Scout, Profit Genie, Unicorn Smasher Adobe Photoshop, Canva Comfortable in working with timekeeping and productivity tools such as Hubspot, TimeDoctor, ASANA, and Monday.com Ticketing (SpiceWorks, ServiceDesk, Zendesk) EDUCATION INTERNATIONAL ELECTRONICS AND TECHNICAL INSTITUTE Bachelor of Science in Information Technology