John Joel Bartolome Matulac

With 8 years of experience in customer service, working with a range of clients including AT&T, AMEX Travel, and currently Accenture, I believe I can bring a strong customer-centric approach and in-depth knowledge to your team.

In my current role at Accenture, I work closely with Corebridge Financial, providing life insurance and investment services. My responsibilities include explaining complex policy details and the claims process to customers, ensuring they fully understand their options and the steps involved. Additionally, I assist clients with adding assignees to their policies for loan purposes, providing them with clear guidance and support.

Throughout my career, I have developed exceptional communication skills, a deep understanding of financial products, and a strong commitment to delivering excellent customer service. I thrive in environments that require problem-solving and attention to detail, and I am confident that my expertise in managing customer relationships will contribute positively to your team.

I am excited about the opportunity to bring my experience and skills . I would welcome the chance to further discuss how my background and abilities align with your needs. Thank you for considering my application. I look forward to the opportunity to speak with you soon.