John Glenn Bayron

I've been with technical support for 9 years. I performed initial technical problem analysis for connectivity, software and email issues through phone support and at the same time provides customer service, making sure that the customers are satisfied with the resolution provided.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations.

I previously worked as a Customer Service Representative for a peer-to-peer car sharing service, based in California. Responds to customer inquiries through Zendesk support system and talk with customers daily to assist and answer questions/requests.

My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely.