John Elardo Staines

- John Elardo Staines - Health Sciences Graduate Anchorage, Alaska, United States A team player with 3+ years overall work experience in healthcare/office setting, customer service, sales. Worked on academic projects involving research, development, education and implementation of health programs in line with health policies within federal, state and local level. EDUCATION SKILLS Bachelor of Science in Health Sciences(BSHS) University of Alaska Anchorage 08/2015 - 12/2019, Anchorage, Alaska, USA WORK EXPERIENCE Anchorage, Alaska, USA Prepared patient's electronic medical health records for their appointments in the cloud based program EPIC(EHR). Recorded and updated patient's diagnosis, prescription, and instructions for discharge and follow up. Updated, reviewed, and corrected patient's medical data for accurate reporting and documentation. Account Receivable Temp Aramark Anchorage, Alaska, USA Data entry of transactions for goods and services. Assisted with month-end closing. Compiled data and prepared weekly reports and statements Microsoft Office Building Rapport Self-starter Confidentiality Great time-management Phone Etiqquete/cold calling PERSONAL/ACADEMIC PROJECTS Health Policy Group Project to address contemporary policy in terms of accessing care in behavioral and mental health (09/2019 - 12/2019) Literature review on Housing First Model for homelessness (01/2018 - 04/2018) Meta-analysis of how the model can be implemented in the local community experiencing and addressing the magnitude of homelessness. CERTIFICATES Fundamentals of Digital Marketing (07/2020 - Present) Google 40 hours Digital Garage Course Covid-19 Contact Tracing (05/2020 - Present) Coursera 6 hours course and presented by John Hopkin's University Sales Associate ToysRUS 08/2015 - 09/2017, Achievements/Tasks Customer Service People Oriented Drafted patient's HPI (History of Present Illness)document to be reviewed by physicians for patient's visit. 09/2017 - 01/2018, Achievements/Tasks Documentation Good verbal and written communications Medical Scribe ScribesAmerica 01/2019 - 04/2019, Achievements/Tasks Cultural competency Anchorage, Alaska, USA LANGUAGES Delivered a timely manner process on the cash register and displayed success in resolving customer inquiries with a emphatic and friendly approach. Japanesse English Limited Working Proficiency Native or Bilingual Proficiency Tagalog Spanish Assisted customers by answering questions or inquiries and transferring phone calls whenever possible. Native or Bilingual Proficiency Professional Working Proficiency Performed daily department tasks including stocking, helping with merchandise displays, transferring merchandise, inventory control. INTERESTS Effectively marketed credit card accounts. Volunteering Learning languages Reading health articles Community service Research Cooking Computer Electronics/Software Traveling